Partner Enablement Manager

2 months ago


Toronto, Canada Shopify Full time

Company Description

Shopify is a leading global commerce company, providing trusted tools to start, grow, market, and manage a retail business of any size. Shopify makes commerce better for everyone with a platform and services that are engineered for reliability, while delivering a better shopping experience for consumers everywhere. Shopify powers millions of businesses in more than 175 countries and is trusted by brands such as Allbirds, Gymshark, PepsiCo, Staples, and many more.

**Job Description**:
**Partner Enablement Manager**

Partners are the community of people across the world that act as our external sales force, helping merchants discover, choose, build and grow their businesses on Shopify. In the same way that we enable our internal sales team, we need to prepare our partners to make the most of opportunities to talk about how Shopify is innovating and making commerce better for everyone. Enabling partners more effectively will increase merchant acquisition and product adoption around the world.

As **Partner Enablement Manager,** you will be a conduit and evangelist for all things partner enablement programming and content throughout the rest of the organization to make sure the enormous value of leveraging partners as a multiplier/enhancer for all relevant product launches, announcements, and GTM strategies is well understood. Partners are a potent force multiplier when leveraged correctly, and this requires deep understanding of their ability to sell and implement our product, as well as filling their knowledge gaps with content tailored to their life cycle.

You will ensure partner product enablement across all of our products is consistent with Product Marketing and ensure our partners are aware of any product launches/updates with enough notice to prepare accordingly. You will collaborate with regions to establish an overarching source of truth as it pertains to Partner enablement, allowing regions to leverage what they need for their initiatives.

**Key Responsibilities Include**:

- Design and execute product enablement programs to ensure Shopify Partners are equipped with content, resources, tools and training to effectively technically implement all products and features on the Shopify Platform with a strong focus on the Partner Cross-sell/More Shopify initiative currently underway.
- Ensure alignment of product enablement activities with key internal and external events, such as new product releases, campaigns, and other enablement activities
- Collaborate with Product and Partner Marketing, Go to Market (GTM), Craft Enablement, and other teams to identify and develop enablement curriculum, customized regionally as needed, for various internal and external audiences
- Distill large amounts of information across disparate systems to create a cohesive view of the key enablement needs of all partners
- Multi-task across simultaneous projects and deadlines, collaborating with appropriate regional and global team members
- Measure and report on the effectiveness of programs conducted, leveraging available data sources, soliciting feedback from partners and partner facing teams and providing key stakeholders with learnings and feedback themes post-enablement programming

**Qualifications**:

- A proven history of planning and executing highly dependent strategic initiatives
- 3+ years experience in business development or program management
- Strong relationship management skills, with proven experience interacting with a diverse group of technical and non-technical teams
- Experience working with analytics and making data informed decisions
- A strong understanding of Shopify’s revenue and commercial models
- Experience with data pipelines and tooling infrastructure such as Salesforce
- The ability to define and prioritize initiatives while working cross-functionally, and manage complex stakeholder relationships
- A love for storytelling
- Adaptability to a rapidly growing, constantly changing environment
- Strong knowledge of the ecommerce landscape as well as Shopify's partner ecosystem

Additional Information



  • Toronto, Canada Tecsys Inc. Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Toronto, Canada Tecsys Inc. Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Toronto, ON, Canada Tecsys Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Inc. Full time

    DescriptionHaving recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Inc. Full time

    DescriptionHaving recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Inc. Full time

    DescriptionHaving recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Old Toronto, Canada Tecsys Full time

    Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our...


  • Toronto, Canada Microsoft Full time

    The System Integrator (SI) Partner Success team within Engineering is responsible for building the partner ecosystem for Microsoft Power Platform, covering Power Apps, Power Automate, Power Pages and Microsoft Copilot Studio. This includes recruiting, managing, facilitating training, sharing resources, and enabling SI partners globally. The team is...


  • Toronto, Canada Plusgrade Full time

    Plusgrade powers the global travel industry with its portfolio of leading ancillary revenue solutions. Over 200 airline, hospitality, cruise, passenger rail, and financial services companies trust Plusgrade to create new, meaningful revenue streams through incredible customer experiences. As an ancillary revenue powerhouse, Plusgrade has generated billions...


  • Toronto, Canada ThinkOn Full time

    ThinkOn is expanding its **Sales and Partner Success** team! Reporting to the **Director, Partner Success**, the **Manager, Partner Success & Operations** will be responsible for working cross-functionally to enable the ThinkOn Sales and Partner Success Team, our Partners, Subscribers and Technology Alliance Partners. Responsibilities will enable our...


  • Toronto, Canada Enable Full time

    **About Enable**: Market forces are dramatically reshaping supply chains, forcing drastic changes in trading behaviors between manufacturers, distributors and retailers. Many key business decisions are being made without a single source of truth to back them up, resulting in struggles to keep up with consumer expectations and increased disputes between...


  • Toronto, Canada Vena Solutions Full time

    This is a flexible position and has the option of working in our Toronto office full time, hybrid throughout the week or working entirely remotely. _#LI-Remote_ **About the role**: **What you will do**: - Perform ongoing gap analysis of the customer experience in partnership with the CS Leadership to inform the Customer Success Enablement plan. - Partner...


  • Toronto, Canada University Pension Plan Full time

    OUR COMPANY BACKGROUND & CULTURE UPP is a ground-breaking jointly sponsored pension plan tailored by and for Ontario’s university sector. Today, we manage $11.8 billion in pension assets and proudly serve over 37,000 working and retired members across four universities and 12 university-sector affiliated organizations. Our commitment is to protect the...


  • Toronto, Canada Scotiabank Full time

       Requisition ID: 196633 Dynamic Funds is a wholly owned subsidiary of Scotiabank, headquartered in Toronto. Dynamic Funds was established as a small investment club in Montreal in 1957, where it was a pioneer in providing professional investment advice to retail investors. Since then, we have evolved to become one of Canada's most recognized wealth...


  • Toronto, Canada Enable Full time

    **About Enable**: Market forces are dramatically reshaping supply chains, forcing drastic changes in trading behaviors between manufacturers, distributors and retailers. Many key business decisions are being made without a single source of truth to back them up, resulting in struggles to keep up with consumer expectations and increased disputes between...


  • Toronto, Canada KEV Group Full time

    **About KEV** KEV Group is an enterprise SaaS company providing online payment and accounting software to simplify student activity fund management in schools. KEV’s easy - to-use web-based software automates the collection, disbursement and management of student funds, thereby reducing the time it takes to receive and account for all school activity fees...