Investigator (North Toronto, Barrie)

3 weeks ago

Barrie, Canada Ontario Motor Vehicle Industry Council Full time

OMVIC is currently searching for an **Investigator **for the North Toronto, Barrie Area

**Who is OMVIC?**

OMVIC (Ontario Motor Vehicle Industry Council) is Ontario’s vehicle sales regulator. OMVIC enforces the Motor Vehicle Dealers Act and other consumer protection statutes for the Ministry of Public and Business Service Delivery. OMVIC’s mandate and role is to maintain a fair and informed marketplace by protecting the rights of consumers, enhancing industry professionalism, and ensuring fair, honest, and open competition for registered motor vehicle dealers. This is achieved by maintaining strict dealer/salesperson registration requirements; inspecting all Ontario dealers (new and used); providing free complaint handling to consumers; developing/delivering consumer and dealer education/awareness programs; and investigating and prosecuting industry non-compliance and illegal sales (curbsiding).

**What we offer**:
OMVIC is made up of dedicated and talented individuals who take pride in the work we do each day to ensure our mandate is being met. It is this group of people that create a collaborative atmosphere that’s inclusive, transparent, friendly, and open which works to foster the team spirit. Over and above the work environment, OMVIC offers a comprehensive benefit package including: 100% company paid dental and health, Critical Illness, and a GRRSP program.

**Position Summary**:
The **Investigator** is responsible for conducting investigations on behalf of OMVIC. OMVIC Investigators are appointed under the authority of the _Motor Vehicle Dealers Act, 2002_ and are designated Provincial Offences Officers under the _Provincial Offences Act_. OMVIC Investigators report to the Manager, Investigations and work both independently and within a team environment to investigate a wide range of issues involving unregistered activity (curbsiders) or industry misconduct.

Investigations are initiated as a result of information received from various sources, including referrals from OMVIC staff, consumers, police, registrants, and trade associations. If substantiated, complaints against a registrant can result in referral to the Discipline Committee, prosecution in Provincial Offences Court and/or issuance of a Proposal to Revoke or Suspend Registration. Curbsider enforcement is conducted through POA prosecution.

This Investigator position is a home-based office with North Toronto, Barrie as the geographical area of responsibility.

**Responsibilities**:

- Review files and gather necessary information to identify relevant issues
- In consultation with Manager, identify cases where formal investigation is necessary and appropriate
- Conduct thorough and objective investigations, involving both individual and industry issues with a focus on rigorous fact-finding, fairness, timelines, and attention to detail
- Plan and conduct thorough interviews using a variety of interviewing techniques and record statements using electronic recording equipment
- Identify, obtain, and review and analyze all documentation (e.g., legal contracts, accounting records, computer records, legal reports, etc.,) relevant to the investigation
- Review and analyze all evidence collected during an investigation, including identification and analysis of any legal/regulatory issues
- Write detailed, high quality reports and correspondence setting out facts of a case cogently, objectively, and accurately and in appropriate detail, followed by a well reasoned analysis and objective assessment of the evidence, maintains appropriate investigative notes
- Recommend appropriate steps to take following analysis of the evidence including proposed findings and recommendations
- Write and/or assist in the preparation of court documents (including briefs, witness statements, exhibits, etc.), search warrants, etc.
- Lead or participate as a team member on complex investigations from inception to completion, ensuring investigation is completed thoroughly and on time
- Manage assigned files in accordance with organizational standards including meeting established timelines and deadlines
- Establish good working relationships with all stakeholders including complainants, officials and others
- Share relevant information with other investigators, inspectors, legal staff
- Maintain and close files in accordance with organizational standards
- Exercise independent judgment with limited direction and is accountable for decisions
- Consult with Manager and/or Legal Counsel for guidance where appropriate
- Assist Registration, Complaints, Compliance Teams with issues, providing assistance/information as required
- Execute and serve search warrants, summons, subpoenas, notices, orders, as required
- Establish and maintain liaison with law enforcement/government agencies
- Appear as witness at various legal proceedings/hearings
- Maintain awareness of relevant legislation and latest developments in investigative techniques
- Other duties related to investigat

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