Business Process

2 weeks ago

Toronto, Canada University Health Network Full time

**BUSINESS PROCESS & DATA ANALYST**

**Job Posting #**:923094
**Site**: Toronto General Hospital
**Department**: UHN Data & Analytics
**Reports to**: Manager, Data Strategy and Governance
**Hours**: 37.5 hours per week
**Salary**: $67,509 - $84,396 annually (Commensurate with experience and consistent with UHN compensation policy)
**Status**: Permanent Full-Time
**Posted Date**: August 10, 2023
**Closing Date**: Until Filled

Knowing, seeing, and understanding our data to create a healthier world

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

**UHN Data & Analytics** supports UHN’s growing demand for data and data-driven insights, and helps TeamUHN ensure the needs of the patients come first. Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN’s strategic goals and ultimately advance care, research and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advances these capabilities through collaboration across the organization.

Within UHN Data & Analytics, the **Data Strategy, Governance & Analytics Team** seeks to improve UHN’s understanding of its data as a competitive differentiator, and enable UHN to become a data-driven and insight-enabled learning health system that effectively manages and drives value from its data assets.

The Team is also responsible for establishing organizational data governance, advancing data literacy and data operations efficiency, and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.

**Who you are**:
You are a bold, creative, and innovative individual seeking a unique and exciting opportunity to support the advancement of UHN’s data and analytics capabilities, and enable UHN to see, utilize, and manage its data assets better.

You possess a strong work ethic and a passion for transforming healthcare through the utilization of project and change management best practices.

Reporting to the Manager, UHN Data Strategy & Governance, you will play a critical role in implementing strategic initiatives that highlight UHN’s data assets as a competitive advantage, improve the delivery of care and business functions, and improve operational efficiencies.

**Your strengths**:
Business Analysis
- Demonstrated experience with project scoping, planning, requirements gathering, workflow mapping, scheduling, risk assessment, and issue tracking.
- Being exceptionally organized, detail-oriented, adaptive, and client-focused while working on multiple deliverables and projects.
- An innate ability to recognize problems, proactively research the best option, and utilize individual judgment and action to resolve them efficiently.

Data Analysis
- Determining business insights and opportunities through the collection, assessment, and analysis of complex organizational data.
- Possessing knowledge of data attributes, governance, quality, maintenance, and visualization best practices.
- Ability to learn new tools and techniques to support UHN's analytics needs.

Change Management & Communications
- Possessing strong facilitation and communication skills and a strong emotional intelligence to connect with clinical/business/technical stakeholders, build consensus, gain buy-in, and build relationships
- Possessing strong team-building, listening, coaching, and mentorship skills
- Self-motivated, with the ability to work independently and efficiently

**Qualifications**:

- An Undergraduate Degree in Health Informatics, Industrial Engineering, Computer Science, Business, or a related field;
- 1-2 years of related industry experience in project management (planning, implementation, risk assessment, documentation, and benefits realization);
- Strong stakeholder relationship management experience, including influencing, and consensus-building;
- Excellent facilitation, inter-personal, and written/oral communications skills;
- Excellent analytical, prioritization, and organization skil

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