Marketing Coordinator

2 weeks ago

Toronto, Canada Lightspeed Commerce Full time

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a **Marketing Coordinator** to join our _Digital Marketing Solutions_ team in Toronto. You will be responsible for onboarding & coordinating customers for our Digital Marketing Service, Websites and Mobile App products. Additionally, you'll coordinate marketing campaigns for a range of customers within multiple channels (social media, ads, etc).

**What you'll be doing**:

- Coordinating customer onboarding for marketing campaigns, websites, mobile apps and other products between cross-functional teams.
- Participating in kick-off calls with customers to outline processes and manage customer expectations of the onboarding process.
- Leading onboarding calls to assist clients in setting up marketing channels and platforms including Facebook Business Manager, Instagram and Google My Business.
- Providing guidance and support during the initial stages of the onboarding process, addressing any client concerns and ensuring a clear understanding of the process.
- Maintaining consistent and timely updates to the customer based on task completion and customer responsibilities during onboarding and post-live.
- Managing the amount of time for customers to move from setup phase to the time their marketing initiatives are running.
- Understanding the specific features of Social Media platforms and how they can be best utilized for the client's needs.

And a little bit of....
- Coordinating with multiple teams in various stages of the marketing and website pipelines
- Any other client marketing, website and mobile app related tasks that may come to us from other internal teams

**What you need to bring**:
We're a collaborative team located in Canada. Our team is responsible for creating and maintaining marketing campaigns, ecommerce websites and mobile apps for Lightspeed Golf customers.
- 2+ years of experience in Social Media Coordination, Technical Customer Support, Marketing or similar.
- 1+ years of experience in project management.
- Degree in marketing or business, or an equivalent degree and/or experience.
- Strong cross-functional collaboration skills
- Ability to coordinate, support and manage external stakeholders.
- Polished overall communication skills including phone etiquette.
- Excellent spoken and written English.

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible hybrid environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed RSU program (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Possibility for transit fees to be covered
- Paid leave assistance for new parents
- Linkedin learning
- Volunteer day**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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