Dental Administrative Lead
3 months ago
At **Wellington Dental** in **Nanaimo**, we're looking for a **Lead Dental Administrator**
We pride ourselves on offering exceptional patient care in a warm and welcoming environment. Our modern, family-focused practice is dedicated to providing comprehensive dental services that prioritize both comfort and quality. With a supportive and collaborative team, we strive to create a positive work atmosphere that encourages growth and development. Join us at Wellington Dental
**Schedule**:
Monday to Friday, no weekends
**Benefits of Joining Our Team**:
- Competitive compensation
- Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more
- Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
- Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
- Attend social and CE events to network with dental professionals in your community
- Work-life balance and flexibility
- Access to modernized technology to provide optimal oral care to patients
**Responsibilities**:
- Greet and assist patients as they arrive; ensure a lasting positive impression for them
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Effectively manage recall system and accurately maintain patient database
- Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
- Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts
**About You**:
- Minimum 3 years of administration experience
- Team lead experience is an asset
- Clinical background and experience with dental software programs considered an asset
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