Bilingual Communications Specialist

2 weeks ago

Oakville, Canada CSN Collision Centres Full time

**Primary objectives of the role**

**Communications**
- Develop articles and press releases for our website, social media and third-party websites for SEO, in collaboration with the SEO Specialist to improve organic and local search rankings and build online authority
- Draft, edit, proofread and schedule all internal and external communications and documentations (SOP, Training Documents, ESG Report, Brand Guidelines etc.) by working with all departments for priorities and timing
- Develop a communication roll-out to promote CSN's annual conference, tradeshows, industry events and charity fundraisers
- Generate new ideas and contribute to the continuous improvement of marketing and communications programs and processes

**Marketing**
- Collaborate with the manager to plan, develop, and execute a wide variety of advertising campaigns aimed at diverse audiences (collision repairers, consumers, insurers, vendors and OEMs), with an emphasis on the messaging
- Create written and designed content in French and in English, in collaboration with our Graphic Designer, for a variety of communications channels to promote CSN Collision Centres, including Website, Billboards, TV, Radio, Brochures, Signage, Magazines
- Maintain positive relationships with industry publications, prepare press releases and coordinate all interview and article requests to position CSN Collision Centres as thought leaders in the collision repair industry and support store recruitment
- Identify and manage external marketing vendors in a manner that achieves CSN's objectives, within budget and utilizing resources optimally
- Assist shops with their digital signage, online reviews, local events and any other marketing requests

**Requirements**:
**Core competencies**
- _Communication style_: Tactful, clear, and empathetic communicator with excellent presentation skills
- _Decision Making:_ The ability to make decisions independently, while understanding when to solicit another opinion
- _Accountability:_ Being accountable for their own commitments and deliverables, as well as those of colleagues
- _Organizational skills/Time Management:_ Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously
- _Problem solving:_ Has a critical thinking approach to problem solve and is a forward thinker

**Education and qualifications**
- University degree in Marketing, Communications or related field
- 4-6 years' experience in a Communications or Marketing-related position
- Clear oral and written communication skills in both English and French
- Excellent copywriting skills on print and digital supports
- Knowledge of SEO best practices
- Strong MS Office skills - Word, Outlook, Excel and PowerPoint
- Experience in collision repair or automotive industry is an asset

**Work environment and other requirements**
- This role is hybrid and will be based out of our corporate office in Oakville, ON
- We will require an in-office commitment of 2 days per week
- Our Marketing Team, which includes your direct manager, is based out of our corporate office in Oakville, Ontario
- Proof of vaccination for COVID-19 required

**Travel requirements**
- Limited travel is required but will include travelling to annual conference and infrequent shop visits - less than 5%

**Benefits**
- Competitive salary
- Benefits package
- Company laptop
- Flexible work schedule
- The ability to grow, develop and manage your career path

**Career Path**
As CSN continues to grow, other career opportunities may become available.

**Disclaimer**: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN continues to grow.

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