IT Retail Systems Administrator

2 months ago


Vancouver, Canada COBS Bread Full time

**Great Place to Work Certified**

**IT Retail Systems Administrator **- Hybrid Remote

Reports to: IT Retail Systems Manager, Baker's Delight in Australia

Location: Vancouver, BC

We are rolling out brand new platform across our COBS Bread bakeries and are looking for an IT Retail Systems Administrator to join our Information Technology Team. This position will manage and administer the Retail Systems comprising of Microsoft Dynamics 365 Commerce (POS, Finance & Operations, Loyalty, eCommerce), Microsoft Dynamics 365 Marketing, Profisee Master Data Management and Adyen Payments.

Key responsibilities include:

- Administer and configure the Retail Systems in accordance with business needs such as new site setup & campaigns
- Maintain and provide escalation point for Support Services in relation the various Retail Systems
- Manage 3rd party vendor relationships
- Support testing and deployment of all software updates to the production environment
- Field incoming problem tickets from end users to resolve configuration and software issues within the Retail Systems including categorization, prioritization and technical escalation
- Write, publish or update knowledge base articles related to Retail System operations for use by Support Services or other members of the department
- Assist with projects and other duties as assigned

**Requirements**:
**What You Bring to the Table**:

- 7+ years’ experience in IT support or comparable role
- Post-secondary Degree or diploma with concentration in computer science or related field
- Proven track record in meeting deadlines and integrating new technologies
- Thorough understanding of Retail
- Ability to work in a team to discuss technical matters pertaining to issues, problems, or technical specifications
- Excellent communication skills, both written and verbal
- ITIL Foundations Certificate

**Benefits**

What’s in it for You:

- Not only do we have fresh COBS Bread product delivered daily to our Vancouver Support Office, we offer some pretty sweet perks too
- A flexible hybrid work arrangement and a one-time work from home reimbursement to ensure you're set up for success
- Competitive salary, bonus and vacation plan
- A great Extended Health & Dental Benefit, Group RRSP Matching, and Health Spending Account
- Paid sick, mental health and personal leave days
- Paid day for community service or volunteer opportunity
- Subsidized wellness program and an on-site gym facility
- An open, ‘continuous-learning’ environment where professional development and career progression is encouraged
- Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
- High level of autonomy and responsibility
- Complimentary self-serve kitchen of fresh produce, deli meats and of course, COBS Bread and treats

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal opportunity employer and value diversity at our company.

About COBS Bread
With over 160 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.
COBS Bread is part of Bakers Delight - Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

**Accessibility**:
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.



  • Vancouver, Canada Sansorium Retail Full time

    Sansorium Retail is seeking a detail-oriented and organized Administrative Assistant to join our team. In this role, you will provide crucial administrative support to ensure the smooth operation of our retail operations. From managing schedules and correspondence to assisting with inventory management and customer inquiries, you will play a vital role in...


  • Vancouver, Canada COBS Bread Full time

    Great Place to Work® Certified **IT Retail Systems Administrator **- Hybrid Remote Reports to: IT Retail Manager - North America Location: Vancouver, BC or Toronto, ON Annual Salary: $72,000 - $75,000 We are looking for an IT Retail Systems Administrator to join our Information Technology Team. This position will administer the Retail Systems...

  • System Administrator

    2 months ago


    Vancouver, Canada Umbrella IT Services Full time

    **Job description** Are you a driven individual looking to develop your technical and soft skills while providing a variety of businesses with innovative I.T. solutions? If so, this opportunity could be for you! Umbrella I.T. Services is looking to hire a systems administrator that will deliver technical solutions for our clients and internal...

  • Retail Administrator

    12 hours ago


    Vancouver, Canada Canucks Sports & Entertainment Full time

    **Position**:Retail Administrator **Department**:Retail Operations **Reports to**:Manager, Retail Systems & Logistics ***: The Retail Administrator is responsible for all administrative processes in the Retail Operations department and will act as the first point of contact for admin support for the Retail Department. This role will focus on: -...

  • System Administrator

    1 month ago


    Vancouver, Canada Umbrella IT Services Full time

    **Job description** Are you a driven individual looking to develop your technical and soft skills while providing a variety of businesses with innovative I.T. solutions? If so, this opportunity could be for you! Umbrella I.T. Services is looking to hire a systems administrator that will deliver technical solutions for our clients and internal...

  • Systems Administrator

    2 weeks ago


    Vancouver, Canada Arrow Transportation Systems Inc. Full time

    Overview: In Business since 1919 and still growing, Arrow is a leader in bulk commodity hauling, reload operations, freight management, logistics, consulting, and technology with operations throughout Canada and the U.S. We are looking for an **Systems Administrator **to join us and become part of the Arrow family. **_ Great People Work Here!_** We...

  • Retail Systems

    1 week ago


    Vancouver, Canada Canucks Sports & Entertainment Full time

    **Position**:Retail Systems & Logistics Manager **Department**:Retail **Reports to**:Senior Manager, Retail Operations **POSITION Summary**: The Retail Systems & Logistics Manager is responsible for the systems administration and product flow management ,and will collaborate with key stakeholders on future developments and upgrades to help the retail...


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable? We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration. Key...


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities: ​ Provide...


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable? We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, au


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities:​Provide...


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities:​Provide...


  • vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities:​Provide...


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable? We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration. Key Responsibilities: ​...


  • vancouver, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities:​Provide...


  • Vancouver, Canada Netskrt Systems Inc. Full time

    Our Netskrt Infrastructure Team is looking for a Linux Systems Administrator that is dedicated to delivering best of breed systems; built on high performance and hardened security, = achieved through virtualization, automation and orchestration. Netskrt’s eCDN managed service is comprised of three major components: intelligent content collection, staging...


  • Vancouver, Canada Vancouver Canucks LP - Retail PT Full time

    **Position**:Retail Warehouse Associate (Order Picker) **Department**: Retail **Reports to**: Warehouse Supervisor **Hourly Rate**:$18.62 At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and...


  • Vancouver, Canada Vancouver Canucks LP - Retail PT Full time

    **Position**:Retail Warehouse Associate (Order Picker) **Department**: Retail **Reports to**: Warehouse Supervisor At Canucks Sports & Entertainment, we are excited to be in the business of creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement...


  • Vancouver, BC, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities:​Provide...


  • Vancouver, BC, Canada Netskrt Systems Inc. Full time

    Do you thrive working in a production environment where our systems must be reliable?We are looking to add a Linux Systems Administrator to our Infrastructure team whose mission is to deliver best of breed systems; built on high performance and hardened security, achieved through virtualization, automation and orchestration.Key Responsibilities:​Provide...