Parts Manager
2 weeks ago
On Your Way Marine is a premier marina located in Severn, ON. We offer a wide range of services to our boating community, including boat storage, maintenance, repairs, and parts sales. Our team is committed to providing exceptional service and expertise to our customers.
We are seeking a skilled and knowledgeable individual to join our team as a Marina Parts Manager. In this role, you will be responsible for managing all aspects of our marina's parts department, including inventory management, maximizing benefits from manufacturers programs, ordering parts, and providing assistance to customers. You will play a crucial role in ensuring that our marina continues to deliver top-notch service to our boating community.
*Manage all aspects of the marina's parts department, including inventory management, ordering parts, and maintaining accurate records.
- Set and update clear responsibilities/tasks for each technician, which includes ensuring each technician is achieving a minimum of 40 productive hours per week
*Maintain high levels of customer satisfaction while maximizing profitability
*Develop existing and new accounts
*Maintain relationships with parts suppliers and vendors.
*Provide assistance and guidance to customers in selecting the right parts for their needs.
*Ensure that all parts sales are completed accurately and in a timely manner.
*Work closely with the service department to ensure that parts are available when needed for service jobs.
*Monitor inventory levels and order parts as needed to maintain adequate stock levels.
*Handle customer inquiries and resolve any issues or complaints in a professional manner.
*Stay up-to-date on industry trends and new parts technologies.
**Qualifications**:
Previous experience in a similar role, preferably in the marine industry.
- Strong knowledge of boats and marine engines.
*Excellent customer service skills.
*Detail-oriented with strong organizational abilities.
*Ability to work in a fast-paced environment and multitask effectively.
*Proficiency in computer systems and software used for inventory management.
- Availability to work some evenings and weekends
**Benefits,55K-65k plus bonus, Employee discounts on marina services and products**
**Salary**: $55,000.00-$65,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Overtime pay
**Experience**:
- parts management: 1 year (preferred)
Work Location: In person
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