Travel Customer Service Representative

3 months ago

Hamilton, Canada Aspire Lifestyles Full time

Do you have experience in the Travel, Airline or Hospitality industry and a passion for guest services? Do you want to **build a career** with a company that values work-life-balance, promotes from within, and has a management team that is open to your ideas? Then we want you to join our extraordinary team

Aspire Lifestyles provides an opportunity to have the **stability and support** of a worldwide industry leading concierge company, without the hassle of a commission-based career, having to build your own clientele, or working outside of your home.
- **REMOTE - Work from Home Opportunity**:

- **Starting at $20.00/hr**:

- **Full-time (up to 40 hrs a week), 8-hour shifts, Permanent**:

- **Benefits (after 30 days of employment) including but not limited to**:

- Dental care
- Extended health care
- Vision care
- **RRSP with company match**:

- **Paid time off**:

- **Career advancement opportunities**:

- **Paid Training**

**MUST be able to work Full Time.**

**MUST be able to work Afternoons and Weekends.**

**MUST be a resident of Ontario, Canada.**

**No sales required.**

We are currently looking for talent to be available for full time variable schedules including afternoons, evenings and weekends as required.

Aspire Lifestyles is a global leader and concierge industry pioneer with nearly 30 years of experience that offers a unique opportunity to make memories for our customers every day.

As a Travel CSR, you would be responsible for fulfilling travel specific requests for a **very high-profile client program** via phone.

Our **paid training** program provides you with all the skills required to become a travel expert. Your in-depth training will enable you to know where and how to find the information needed to assist travelers with their changing travel plans, such as trip cancellations, re-bookings, and exchanges You will learn to troubleshoot customer issues relating to the use of the travel website and expertly guide customers as they navigate through the site.

**Here’s what you bring to the team**:

- The passion to always put the Card Member’s experience at the forefront of everything you do while maintaining a positive and professional attitude.
- Excellent geographical and travel knowledge through professional or personal travel experience.
- Must be internet savvy and proficient in navigating multiple systems simultaneously.
- Strong ability to communicate and write in a polished, educated, and professional manner.
- Must provide a private at-home office space, with a lockable door, free of distraction.
- Must procure, set up, and maintain high speed internet access with a minimum speed of **25 mbps download / 5 mbps upload.**:

- Wired internet connection (**cannot use Wi-Fi or Wi-Fi Pods**) capable of continuously supporting excellent call quality and high-speed response rate. Internet connection must be connected to modem /router through hard cable/ethernet cord.
- Satellite users are prohibited and cannot be used due to the impact on call quality and the stability of service.
- To qualify for this position, you **MUST **have a Smart Phone. The Smart Phone **MUST** be operating on the most up to date software system.

**Qualifications**:

- High school diploma or equivalent is required; college experience is preferred.
- Must be able to complete a background check.
- 2+ years of customer service experience required preferably in a highly interactive hospitality or travel related role is required.
- 1 year of Call Center experience is required.
- Prior experience in the Hospitality or Travel industries preferred.

INDCA

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed

Application question(s):

- Does your internet speed meet the minimum requirement of 5 mbps upload/

25 mbps download?
- Do you currently have a private distraction-free at home workspace?
- Are you able to work full time, up to 40 hours a week?
- To qualify for this position, you MUST have a Smart Phone. The Smart Phone MUST be operating on the most up to date software system. Do you have a Smart Phone that can meet the these requirements?

**Education**:

- Secondary School (required)

**Experience**:

- Call center: 1 year (required)
- Customer service: 2 years (required)

Work Location: In person

  • Leisure Travel Advisor – Ancaster, On

    6 months ago

    Hamilton, Canada Direct Travel Full time

    Leisure Travel Advisor – Ancaster, On Embark on the next step in your career journey with Direct Travel! As a key member of the Ancaster team the Leisure Travel Advisor will be responsible for the successful completion of leisure travel arrangements for Direct Travel clients. This role will work closely with Leisure Travel team members...

  • Customer Service Representative

    4 months ago

    Hamilton, Canada Ministry of Public and Business Service Delivery and Procurement Full time

    **Embrace the excitement of meeting people in your community where everyday brings new faces.**: **What we offer**: ServiceOntario offers a training program that will help you be successful in the role. Join our team in Hamilton, where you will be supported to delivering fast and friendly services. **About the job**: - Learn about **the Customer Service...

  • Customer Service Representative

    5 months ago

    Hamilton, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) On-Site **Job Description**: The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support...

  • Customer Care Representative

    6 months ago

    Hamilton, Canada Ministry of Public and Business Service Delivery Full time

    At ServiceOntario, we are committed to providing the citizens of Ontario with fast, friendly and easy access to Ontario government information and services - online, in person, at kiosks and by phone. Our vision is to make Government better through service excellence and innovation. Our Mission is to design and deliver excellent services and solutions and...

  • Customer Service Representative

    5 months ago

    Hamilton, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Automotive) On Site **Job Description**: The Customer Service Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and...

  • Customer Service Representative

    2 months ago

    Hamilton, Canada Handyman Connection of Hamilton, ON Full time

    **What You Will Receive** - Earn competitive pay depending on your skills, experience and availability - Work during traditional business hours - Professional small office with a friendly touch - Excellent training and support - Business casual attire atmosphere **Responsibilities** - Dedication to excellent customer service - Able to manage small business...

  • Customer Service Representative

    6 months ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...

  • Customer Service Representative

    6 months ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the highest level of customer service to our customers. Key job tasks include: - Receive incoming calls in...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Ontario, Canada Stryker Canada ULC Full time

    Job Title: Customer Service RepresentativeWork Flexibility: HybridShift: 9:30 am to 6:00 pmWork Flexibility: Hybrid (2 days in the office)Location: Waterdown OfficeTravel Percentage: 0%We're Looking for:Customer-oriented achievers who bring value to their partnerships.Self-directed initiators who take ownership of their work and drive productivity.Teammates...

  • Customer Service Representative

    6 months ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **Benefits**: - Competitive salary - Dental insurance - Health insurance - Training & development **The Opportunity** We have a an opening for a full-time **Customer Service Representative** in our call center. In this position you are a key member of our team, acting as the first point of contact for our company. You are responsible for providing the...

  • Customer Service Representative

    3 months ago

    Hamilton, Canada Thos. R. Birnie & Sons Full time

    **Benefits**: - Competitive salary - Dental insurance - Health insurance - Training & development **The Opportunity**: Are you a people person with a passion for helping others? We’re looking for a full-time Customer Service Representative to join our call center. As the first point of contact for our customers, you'll be a vital member of our team,...

  • Customer Service Representative

    2 months ago

    Hamilton, Canada Handyman Connection of Hamilton, ON Full time

    What You Will ReceiveEarn competitive pay depending on your skills, experience and availabilityWork during traditional business hoursProfessional small office with a friendly touchExcellent training and supportBusiness casual attire atmosphereResponsibilitiesDedication to excellent customer serviceAble to manage small business details while working...

  • Customer Service Representative

    5 months ago

    Hamilton, Canada Lifemark Health Group Full time

    **Customer Service Representative** Lifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. We are looking for to fill **two Customer Service Representative **positions at our Lifemark Physiotherapy Main East & Kenilworth...

  • Customer Service Representative

    2 weeks ago

    Hamilton, Ontario, Canada Savers Full time

    As a Customer Service Representative at Savers, you will be an integral part of creating an exceptional experience for our customers and donors.We are committed to championing reuse and inspiring a future where second-hand is second nature. Our mission is to provide unique, gently-used items that have been donated by the community to local nonprofit...

  • Customer Service Representative

    6 months ago

    Hamilton, Canada Uline Full time

    **Customer Service Representative** **Pay from $28 to $32 per hour - That's up to $72,000 - $80,000 per year with bonuses!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers...

  • Customer Service Representative

    6 months ago

    Hamilton, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for a Customer Service Representative to join the growing Liquids team in Hamilton, ON! The role of this Customer Service Representative is to provide support and assistance to customers, GFL sales and operations teams to bring accurate, timely response and services to GFL customer base with GFL Environmental Services Liquids...

  • Customer Service Representative

    5 months ago

    Hamilton, Canada YORK1 Full time

    Job description **Position Overview**: The Customer Service Representative (CSR) is responsible for delivering excellent customer service and supporting clients in managing waste disposal and recycling services. This role involves accurately inputting orders, handling customer inquiries, resolving issues, coordinating service requests, and ensuring customer...

  • Customer Service Representative

    1 month ago

    Hamilton, Canada Fox Refrigeration & HVAC Full time

    Overview: **Responsibilities**: - Assist customers with inquiries, orders, and issue resolution - Upsell products or services to increase revenue - Perform data entry accurately and efficiently - Analyze customer interactions to improve service quality **Experience**: - Previous experience in customer service is preferred - Strong communication skills to...

  • Customer Service Representative

    1 month ago

    Hamilton, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Hamilton is looking for a Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Ontario, Canada AppleOne Full time

    About the Role:As a Customer Service Representative at AppleOne, you will be responsible for processing orders, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:• Process orders and track shipments• Respond to customer inquiries via phone and email• Resolve customer complaints and issues•...