Enterprise Telecom Specialist

3 weeks ago

North York, Canada Ministry of Health Full time

Consider this fantastic leadership opportunity with the Ministry of Health, Health Services I&IT Cluster. We are currently looking for a motivated professional with strong knowledge of IT infrastructure and skills to join our team at the Emergency Health I&IT Solutions & Technology Management Branch.

In this role, you will provide both leadership and technical expertise in design, implementation, and support of infrastructure for enterprise, mission-critical Next Generation 911 public safety technologies. NG911 involves cutting-edge technologies, including LAN/SD-WAN network, advanced Telecommunications in a 911 dispatch center (Telephony and P25 Radio), audio logging, Computer-Aided Dispatch (CAD), paging network and much more.

Working on NG911 technologies provides a direct opportunity to contribute to solving critical real-world problems. The work involves enhancing emergency response capabilities, saving lives, and improving overall public safety infrastructure.

The field of NG911 is constantly evolving, presenting ongoing challenges and opportunities for learning. Professionals who enjoy staying on top of new technologies, standards, and best practices will find this environment engaging and intellectually stimulating.

If you are a tech enthusiast and professional, this is your chance to work with and shape these innovative technologies.

**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the
**OPS Anti-Racism Policy** and the
**OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's
**Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.

**What can I expect to do in this role?**: In this role you will:

- provide advanced enterprise-wide technical consulting on infrastructure issues across the enterprise
- seek out new technologies; to recommend to design, develop and implement innovative/leading edge solutions that meet the needs of the IT infrastructure of Emergency Health Services
- proactively lead efforts to improve the reliability and quality of network and telecommunication services
- develop, implement and coordinate incident reporting standards and procedures to ensure continuity and consistency
- provide advanced enterprise-wide technical consulting on remote access (SSL & IPSec, VPN), WAN compression devices, site to site VPN connections, firewalls, SDWAN, and emergent Cloud Based network methodologies

**How do I qualify?**:
**Technical Knowledge**: You have:

- knowledge of networking operations
- experience with Cisco SD-WAN (Viptela) design, implementation, and migration
- experience with Firewalls installation, configuration, daily operation
- fluency with both Windows and Unix OS Administration
- working technical knowledge of network control, network management, and security protocols
- knowledge of best practices for securing SD-WAN connections (incl. data privacy, preventing unauthorized access, and protecting against cyber threats)
- knowledge of SD-WAN interactions with cloud services
- knowledge of Quality Of Service (QoS) and configuration of QoS policies
- knowledge of virtualization concepts and overlay network technologies
- proficiency in network monitoring tools and techniques to diagnose and troubleshoot connectivity issues, performance bottlenecks, and other network-related problems
- knowledge of IP routing and L2 in datacenter using Cisco
- experience with IPv6
- experience with OS/Tools; configuration management of networking devices using automation tools and API scripting
- experience with Windows Active Directory
- experience overseeing the testing and performance of integrated, multi-service network systems
- knowledge of incident reporting standards and procedures to ensure continuity and consistency

**Analytical & Strategic Thinking Skills**:

- you can conduct research into networking issues and products as required
- you can lead enterprise-wide consultations, provide input into technology strategies, and to oversee the planning, development, design and integration of large-scale projects and initiatives
- you can provide advanced consulting and advisory services to identify network/telecommunication technologies which facilitate business practices
- you can provide high level incident situation management
- you can conduct market research, recommend and participate in the development of new emerging technologies for EHS, review current/emerging technology and trends, and to evaluate infrastructure requirements
- you are commit

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