Legal Aid Worker

3 weeks ago

Kenora, Canada Legal Aid Ontario Full time

**Company Bio**

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.

As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.

If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

**Primary function**

This position is responsible for providing client service under the direct supervision of Manager, District Operations. The legal worker will be responsible for the initial assessment and intake of criminal and family law client to assist in determining the appropriate service for the client, the referral to appropriate services and resources, providing basic procedural advice to criminal law clients, interviewing sureties, possible appearances in criminal set date court and other duties as assigned. Providing some administrative support for Lawyer Manager and staff duty counsel lawyers in terms of bring forward/ tickler systems, maintaining organized computer filing system for criminal (SI) and enhanced duty counsel services and communicating with certificate and per diem duty counsel lawyers.

Home location: Thunder Bay
Secondary locations: Kenora

Reporting to: Manager of District Operations

**Key accountabilities**
- Assessment of the client need to determine the appropriate service for the client, including the early identification of vulnerable clients so that the appropriate service and referrals can be made, Manager, District Operations/Manager of Legal Services
- Interview clients to gather information about case, field telephone calls from clients, and assist the lawyer manager with client queries, referrals, requests for information etc.;
- May require to
- Maintaining tickler systems, interviewing criminal clients and potential sureties as support for

staff lawyers, ability to interview criminal clients with mental health issues for intake purposes;
- Perform office administration tasks such as data input, ordering supplies, maintaining files, scheduling per diem duty counsel and other tasks as assigned
- Familiarity and competence with proper maintenance of client data base, computer information databases such as PeopleSoft and Legal Files
- Familiarity with financial eligibility, certificate coverage and tariff guidelines;
- Travel will be required

**Required skills & experience**
- Excellent word processing skills;
- Familiarity and competence with basic criminal law procedural rules,
- Excellent interpersonal, communication and interview skills, and sound judgment for dealing with clients, lawyers and other agencies;
- Good understanding of criminal court processes and the rules and practice directions for all levels of court serviced by duty counsel;
- Legal worker experience in criminal law;
- Knowledge of relevant criminal law legislation;

Maintain knowledge of PeopleSoft and other computer programs and systems;
- Ability to determine legal and financial eligibility based on LAO eligibility criteria and to perform certificate management processes in accordance with LAO policies and procedures;
- Written and oral French language skills are an asset
- Demonstrated ability to use latest communication technologies including Smartphones;
- Must have intermediate knowledge of the following Microsoft programs; Word, Excel, PowerPoint. Experience with Access would be an asset.

Organizational Competencies Expected
- Client Focus
- Adaptability and Flexibility
- Personal Motivation and Accountability
- Focus on Quality and Best Practice
- Problem Solving and Judgment
- Organizational Awareness
- Teamwork and Collaboration

This position is collective represented by OPSEU

As per the requirements of the Collective Agreement governing this position, first consideration is given to current OPSEU member applicants.

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**Equity Statement**

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Métis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.

We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.

Legal Aid Ontario values integrity,

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