Golf Shop Manager

4 weeks ago

Halton Hills, Canada GolfNorth Full time

**Hornby Glen Golf Course**

**Location**:Halton Hills, Ontario, Canada
**Department**:Golf
**Reports To**:General Manager
**Classification**:Full-Time

**Summary**:
The Golf Shop Manager is responsible for promoting and maximizing the "Customer
First" store culture. She/he will exhibit sound reasoning and accurate judgment in the
decision-making process with the ability to alter approach, develop alternative
solutions and manage the daily operations of the golf shop, tee sheet and course
activities. The Golf Shop Manager will be responsible for maximizing sales, tee sheet
use, and profitability, proactive staff development, controlling expenses and
shortages along with GolfNorth Properties Inc. brand standards. The Golf Shop
Manager must ensure that a high level of customer service is always delivered and
any issues that could arise with dissatisfied customers are managed. The Golf Shop
Manager coaches and motivates the team to deliver all targets, and leads by
example.

**Responsibilities**:
Ensure that the policies and procedures of the golf shop are enforced.- Prepare the employee work schedule ensuring that the golf shop is properly

staffed to handle the customer load, and other activities such as receiving
new shipments.
- When necessary, resolve customer complaints to the customers satisfaction

in a timely manner.
- Establish golf shop cleanliness and appearance levels, and make certain that

the golf shop personnel maintain the facility to those established criteria.
- Establish and monitor the product displays in the Pro Shop.
- Maintain strong inventory and purchasing control policies and procedures.
- Ensure each customer receives exceptional "Customer First" service, by

providing a customer friendly environment, which includes greeting and
acknowledging every customer, maintaining outstanding standards.
- Develop, communicate and implement plans to maximize sales, to meet or

exceed goals and objectives throughout the store, especially in designated
departments.
- Control shrinkage, expenses, and payroll, while ensuring sales floor is

adequately stocked, signed, and merchandise is displayed to brand
presentation.
- Ensure execution of all visual merchandising programs, modules and

direction, as dictated by GolfNorth Properties and the Regional Manager, by

assisting and implementing floor moves, merchandising and display
maintenance.
- Ensure compliance with all policies and procedures through regular meetings,

store walk-through and audits.
- Address challenges, issues and opportunities in a direct, timely and

constructive manner, partnering appropriately with Human Resources as
needed.
- Administer GolfNorth Properties Inc. policies and procedures fairly, taking

timely and appropriate actions to ensure compliance.
- Act proactively in seeking and sharing current and accurate knowledge, as it

pertains to all GolfNorth Properties Inc. products and services.
- Manage and motivate a team to increase sales and ensure efficiency.
- Manage stock levels and make key decisions about stock control.
- Ensure standards for quality, customer service and health and safety are met.
- Organize special promotions, displays and events.
- Perform any other duties as necessary.

**Qualifications**:
Completion of high school and College/CEGEP/vocational or technical
- training.- Golf course management degree/diploma preferred.
- Demonstrated service orientation
- Extensive knowledge of golf.
- Minimum of 3 years work experience in the golf retail industry.
- Minimum of 1 year work experience in a supervisory role in a retail
- environment.- Proven excellent customer service skills.
- Management experience preferred.
- Excellent time management and prioritization skills.
- Demonstrated ability to train and motivate staff.
- Basic office administration skills.
- High level of proficiency with Microsoft Office productivity suite
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing.
- Strong customer service and troubleshooting skills.
- Politically and culturally sensitive.
- Able to plan and organize work effectively and ensure its completion.
- Well-defined sense of diplomacy, including solid negotiation, conflict
- resolution, and people management skills.- Ability to learn and adapt to sales software quickly.
- Professional, responsive, and positive work attitude is essential.
- Meticulous records maintenance skills.

**Core Competencies**:

- Customer and Sales Focus
- Communication
- Energy & Stress
- Team Work
- Time Management
- Adaptability/ Flexibility
- Creative and Innovative Thinking
- Decision Making and Judgement
- Planning and Organizing
- Tee Sheet Maximization
- Problem Solving
- Result Focus
- Accountability and Dependability
- Ethics and Integrity
- Mediating and Negotiating
- Providing Consultation
- Leadership
- Coaching and Mentoring
- Staff Management
- Enforcing Laws, Rules and Regulations
- Mathematical Reasoning
- Development and Contin

  • Golf Shop Manager

    2 weeks ago

    Halton Hills, Ontario, Canada GolfNorth Full time

    Hornby Glen Golf CourseLocation:Halton Hills, Ontario, CanadaDepartment:GolfReports To:General ManagerClassification:Full-TimeSummary:The Golf Shop Manager is responsible for promoting and maximizing the "CustomerFirst" store culture. She/he will exhibit sound reasoning and accurate judgment in thedecision-making process with the ability to alter approach,...

  • Golf Shop Attendant

    4 weeks ago

    Halton Hills, Canada GolfNorth Full time

    **Hornby Glen Golf Course** **Location**:Halton Hills, Ontario, Canada **Department**:Golf **Reports To**:General Manager/Golf Shop Manager **Classification**:Both Full Time and Part Time opportunities available **Summary**: Golf Shop Attendant will provide our customers with a high level of customer service, and will be responsible for processing credit...

  • Outdoor Golf Services

    2 months ago

    Halton Hills, Canada ClubLink Full time

    **Glencairn Golf Club is hiring Outdoor Golf Service Staff!** **Responsibilities**: - Responsible for "Outside Services" such as Member and Guest greeting, golf club washing, golf cart cleaning/maintenance, driving range operation. - Assist with tournament setup and other duties as assigned by the golf professionals. - Interact and assist Members and...

  • Volunteer Marshal

    4 weeks ago

    Halton Hills, Canada GolfNorth Full time

    **Program**:Ambassador Rewards Program (ARP) 2024 **Reports to**:General Manager/Golf Shop Manager **Location**:Halton Hills, Ontario, Canada **Overview of Program**: Join the Ambassador Rewards Program (ARP) at GolfNorth Properties Inc. and enjoy golf-related privileges in exchange for volunteering your time and effort. Marshals are expected to work once...

  • Administrative Assistant

    2 months ago

    Halton Hills, Canada ClubLink Full time

    **Glencairn Golf Club is hiring!** **RESPONSIBILITIES** - Answer and direct incoming telephone calls, take messages, and /or locate staff and Members as required - Assist with the coordination of special events - Control office supply inventory, order for club departments, and track expenditures - Responsible for processing invoice, coding and database...

  • Store Manager

    4 weeks ago

    Halton Hills, Canada The Body Shop International Limited Full time

    The Body ShopWhen Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping...

  • Retail Assistant Store Manager

    2 weeks ago

    Halton Hills, Canada PUMA Full time

    **RETAIL STORE** **RETAIL ASSISTANT STORE MANAGER**: - Halton Hills, Ontario, Canada - Outlet Toronto Premium**YOUR MISSION**: - Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards - Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and...

  • Store Manager

    2 weeks ago

    Halton Hills, Canada The Body Shop International Limited Full time

    When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in...

  • Door Shop Associate

    4 weeks ago

    Halton Hills, Canada Metrie Full time

    **Why join the Metrie Team?** Since 1926, Metrie Canada has been a leading manufacturer and distributor of interior finishings. We are a family-owned and private company with multiple locations across North America, striving to inspire designers, architects and homeowners. Our dedication to creating high-quality, finely crafted architectural elements has...

  • Door Shop Associate

    2 weeks ago

    Halton Hills, Canada Metrie Full time

    Why join the Metrie Team? Since 1926, Metrie Canada has been a leading manufacturer and distributor of interior finishings. We are a family-owned and private company with multiple locations across North America, striving to inspire designers, architects and homeowners. Our dedication to creating high-quality, finely crafted architectural elements has helped...

  • FT Team Lead

    1 month ago

    Halton Hills, Canada The Body Shop Full time

    Your role in a nutshellAs an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.More about the role Handle customer concerns efficiently & effectively,...

  • Door Shop Associate

    2 weeks ago

    Halton Hills, Ontario, Canada Metrie Full time

    Why join the Metrie Team?Since 1926, Metrie Canada has been a leading manufacturer and distributor of interior finishings. We are a family-owned and private company with multiple locations across North America, striving to inspire designers, architects and homeowners. Our dedication to creating high-quality, finely crafted architectural elements has helped...

  • Metal Shop Team Member

    2 weeks ago

    Halton Hills, Canada Due North Full time

    **We Are**: Due North is a leader in the manufacturing of quality refrigerated and frozen food merchandisers and are well known by the Minus Forty® & QBD brand name of products. Our customers find the convenience, and reliability of our innovative spot merchandising and business products across North America and Europe a key contributor to their business’...

  • Door Shop Associate

    4 days ago

    Halton Hills, Canada Metrie Full time

    **Who We are** **Metrie Purpose: We Help People Transform Houses Into Homes** - North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue...

  • Door Shop Associate

    1 month ago

    Halton Hills, Canada Metrie Full time

    Who We are Metrie Purpose: We Help People Transform Houses Into Homes North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to...

  • Door Shop Associate

    4 weeks ago

    Halton Hills, Canada Metrie Full time

    Who We are Metrie Purpose: We Help People Transform Houses Into Homes North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to...

  • Halfway House Attendant

    2 weeks ago

    Halton Hills, Ontario, Canada ClubLink Full time

    Glencairn Golf Club is HiringSecure your summer employment for 2023RESPONSIBILITIES: Open and close halfway house on golf course, serving guests and members to the standards set by Management Stocking of food and beverage in the Halfway House Produce food items to standards set by management Handle cash and charges for product sold to members and guests...

  • Oil Change Team Member

    1 month ago

    Halton Hills, Canada Driven Brands Full time

    Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort...

  • Oil Change Team Member

    4 weeks ago

    Halton Hills, Canada Driven Brands Full time

    Company:Take 5 Oil Change We invite you to join us at Take 5! Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort...

  • Wireless Store Manager

    4 weeks ago

    Harvest Hills, Canada The Mobile Shop Full time

    Join Our Team as a Wireless Store Manager at The Mobile Shop!About The Mobile Shop:At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. We take pride in our dynamic team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) who continuously...