Luxury Retail Area Manager

3 months ago


Halton Hills, Canada Longchamp Canada Full time

Luxury Retail Sales Associate - La Maison Longchamp
**La Maison Longchamp**:
Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.
**Job Summary**:
The Longchamp Area Manager (Canada) oversees all aspects of running a profitable business on their own retail sales floor and supports their designated 6 Managers with daily operations. Expanding upon the duties of Canadian Area Manager, this role ensures their designated Managers have the contacts, tools, and resources necessary to safeguard the team’s success. The Area Manager also liaises with their respective department store’s leadership team to ensure alignment with Longchamp’s standards and takes the lead in understanding/enforcing compliance with all applicable protocols and policies. This position reports directly to Longchamp’s Retail Director.
**Essential Duties & Responsibilities**:
**1. Leadership Responsibilities**:
Perform supervisory responsibilities including planning, assigning, and directing work; reviewing performance; rewarding and coaching employees; addressing complaints and resolving problems.
Partner with Human Resources in recruiting, hiring, and addressing various employee relation issues.
Assign sales teams daily tasks and goals. Ensure proper completion through follow-up and coaching as needed.
Complete weekly sales reporting, making suggestions and implementing adjustments to required areas.
Train and develop shop associates in all aspects of the business; direct and monitor training and professional development.
Partner as needed with the Warehouse Distribution Center, Customer Service Manager, Customer Service, other Store Managers, and France regarding shipping & delivery information.
Review department/shop trends and recommend and initiates changes for maximizing goals and objectives.
Any other tasks or responsibilities necessary, as instructed by the Retail Director.
**2. Sales and Customer Service Responsibilities**:
Ensure consistently high standards of customer service through effective staff planning, monitoring of training programs and timely communication of advertising special events.
Provide each guest with outstanding customer service by greeting and offering water/espresso to each client, and demonstrating both brand and product knowledge
Accomplish sales and profitability goals for the shop through effective use of short and long-range planning, expense management and inventory control.
Review shop trends and recommend/initiate changes for maximizing goals and objectives.
Develop and maintain client books; teach team members how to develop and maintain their own client books.
Prepare for sales, activation events, and inventory periods.
Gift wrap and bag items for customers; occasionally mail or arrange delivery for special-order items.
Perform all POS transactions (including Cegid, Longchamp’s POS) proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers’ checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with each POS’ manual guidelines.
Properly prepare and send shipments; properly receive and check shipments.
**3. Front & Back of House Operations**:
Ensure sales floor is merchandised appropriately and adequately stocked.
Maintain an awareness of all product knowledge, information, and merchandise sales, etc.
Oversee all floor moves/renovations, window displays, merchandise presentation or sales/event set-up and partners with the Visual Identity team to ensure compliance with seasonal standards.
Tag merchandise as needed (not only during sales periods).
Identify computer price changes and errors and communicates to corporate Buying team immediately.
Maintain firm control over shrink and expenses.
Stay updated on new items, shop promotions, and policies.
Keep the sales floor and stockroom clean and practice the highest standards of general housekeeping.
**4. Network Coordination Responsibilities**:
Foster a positive dynamic with leadership across designated stores, encourage collaboration within the network and resolve or escalate any conflicts which may arise, as necessary; establish contact lists of department store collaborators and update information periodically.
Communicate around best practices and l



  • Halton Hills, Canada Longchamp USA Full time

    Luxury Retail Sales Associate - Fashion Great opportunity to join our Luxury Brand! We are looking for talented Luxury Retail Sales Associates to join our Longchamp Boutique at the Toronto Premium Outlets. This is a hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an...


  • Halton Hills, Canada Longchamp USA Full time

    Luxury Retail Sales Associate - Fashion Great opportunity to join our Luxury Brand! We are looking for talented Luxury Retail Sales Associates to join our Longchamp Boutique at the Toronto Premium Outlets. This is a hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an...


  • Halton Hills, Canada Longchamp USA Full time

    Luxury Retail Sales Associate - Fashion Great opportunity to join our Luxury Brand! We are looking for talented Luxury Retail Sales Associates to join our Longchamp Boutique at the Toronto Premium Outlets. This is a hourly base + bonus position. Our Retail Sales Associates don't just greet and service our customers, they are relied upon to create an...


  • Halton Hills, Canada Longchamp USA Full time

    **Luxury Retail Sales Associate, Bilingual Spanish Preferred - La Maison Longchamp** **La Maison Longchamp**:Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and...


  • Halton Hills, Canada Longchamp USA Full time

    **Luxury Retail Sales Associate - La Maison Longchamp** **La Maison Longchamp**:Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing...


  • Halton Hills, Canada Longchamp USA Inc Full time

    Description: **Job Type** Full-time New York, NY **Description**: **Luxury Retail Sales Associate - La Maison Longchamp** **La Maison Longchamp**: Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and...

  • Retail Sales Lead

    2 weeks ago


    Halton Hills, Ontario, Canada Stuart Weitzman Full time

    Stuart Weitzman is a luxury footwear brand known for its high-fashion and high-function shoes. As a Sales Lead, you will be responsible for delivering sales to achieve store AOP and individual goals, executing company initiatives and operational standards.Key Responsibilities:Support the customer experience and teamwork environment to achieve store and...


  • Halton Hills, Ontario, Canada Moose Knuckles Canada Full time

    About UsWe're a bold and courageous team that values individualism and self-expression. At Moose Knuckles Canada, we're looking for Seasonal Part-Time sales associates to help us deliver exceptional customer experiences.Key Responsibilities- Provide personalized service to each customer, offering relevant product knowledge and recommendations- Engage in...


  • Halton Hills, Canada La Canadienne Shoes Full time

    La Canadienne was established in 1987 in Montreal where our head office is located and supported by dedicated and engaged teams in various areas of business operations (manufacturing, wholesale, design, accounting, ecommerce, marketing, customer service and retail). We have manufacturing in our Head office facilities which employs up to 100 skilled artisans...

  • Senior Retail Leader

    21 hours ago


    Halton Hills, Ontario, Canada undisclosed Full time

    **Job Title:** Senior Retail LeaderStuart Weitzman is a luxury footwear brand seeking a Senior Retail Leader to drive sales growth and deliver exceptional customer experiences in a dynamic retail environment.**Key Responsibilities:**Lead sales growth through effective team management and sales strategiesImprove profitability by increasing sales and reducing...

  • Retail Sales Lead

    3 weeks ago


    Halton Hills, Ontario, Canada Stuart Weitzman Full time

    At Stuart Weitzman, we're seeking a talented Retail Sales Lead to join our team. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Support the customer experience by providing personalized service and ensuring a seamless shopping environment.Stay...

  • Retail Sales Lead

    3 weeks ago


    Halton Hills, Ontario, Canada Stuart Weitzman Full time

    At Stuart Weitzman, we're seeking a talented Retail Sales Lead to join our team. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Support the customer experience by providing personalized service and ensuring a seamless shopping environment.Stay...


  • Halton Hills, Canada Longchamp USA Full time

    Great opportunity to join our Luxury Brand! We are looking for talented Full - Time Retail Assistant Manager to join our Longchamp Boutique at the Toronto Premium Outlets! Position Summary: - As an Assistant Manager at Longchamp, you will lead by example to create a store environment that delivers renowned and authentic service and a luxury customer...


  • Halton Hills, Canada Longchamp USA Full time

    Great opportunity to join our Luxury Brand! We are looking for talented Full - Time Retail Assistant Manager to join our Longchamp Boutique at the Toronto Premium Outlets! Position Summary: - As an Assistant Manager at Longchamp, you will lead by example to create a store environment that delivers renowned and authentic service and a luxury customer...

  • Co Manager

    2 months ago


    Halton Hills, Canada True Religion Brand Jeans Full time

    THE PURPOSE As Co Store Manager, you will think big and take smart risks in managing the store sales. By doing the right things and keeping it simple, you can maintain the merchandising standards and strive to achieve the store sales goals. As the leader of team, being open to diverse opinions and points of view, will allow you take action and get it...


  • Halton Hills, Ontario, Canada Coach Full time

    Job Title: Assistant Store Manager OvernightsThis is an exciting opportunity to join the Coach team as an Assistant Store Manager Overnights. As a key member of our store leadership team, you will be responsible for driving sales growth, managing store operations, and developing a high-performing team.Key Responsibilities:Develop and execute sales strategies...


  • Halton Hills, Ontario, Canada Coach Full time

    Job Title: Assistant Store Manager OvernightsThis is an exciting opportunity to join the Coach team as an Assistant Store Manager Overnights. As a key member of our store leadership team, you will be responsible for driving sales growth, managing store operations, and developing a high-performing team.Key Responsibilities:Develop and execute sales strategies...


  • Halton Hills, Ontario, Canada Giorgio Armani Full time

    Role OverviewAs a Sales Supervisor at Giorgio Armani, you will be part of a diverse leadership and sales team, inspiring and motivating each day. Your ability to combine entrepreneurial spirit, passion for the brand, and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate...


  • Halton Hills, Canada FERRAGAMO USA INC Full time

    **OUR HERITAGE AND PASSION TO EMPOWER YOUR TALENT AND CREATIVITY** - Salvatore Ferragamo S.p.A. is the parent Company of the Salvatore Ferragamo Group, one of the world's leaders in the luxury industry and whose origins date back to 1927. - Under the creative direction of Maximilian Davis, FERRAGAMO is re-envisioning it’s Italian house by providing a bold...


  • Halton Hills, Ontario, Canada True Religion Brand Jeans Full time

    Job SummaryWe are seeking a highly motivated and experienced Assistant Store Manager to join our team at True Religion Brand Jeans. As a key member of our store management team, you will be responsible for driving sales growth, building high-performing teams, and delivering exceptional customer experiences.Key ResponsibilitiesSupport the Store Manager in...