Door Shop Associate

6 months ago

Halton Hills, Canada Metrie Full time

**Who We are**

**Metrie Purpose: We Help People Transform Houses Into Homes**
- North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You’ve probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.
- Metrie is an exceptional place to work. For everyone. As a team member at Metrie, you will be part of serving our communities as a supplier of home improvement and construction products. Our front-line workers are the foundation to our company's success. They work actively, safely, and independently to maintain the efficient flow of products through our manufacturing and distribution process, while ensuring quality standards.

Watch this video to see why our employees feel like they truly belong here: (1603) Feels like a Family - YouTube

**What will you be doing in the Door Shop Associate position?**

An Excellent Door Shop enables Metrie to reduce errors, labor, and cycle time while increasing accuracy and service. The Door Shop position is responsible for ensuring the quality of products and operations processes including safety at the Distribution Center. This position will help reduce errors, labour and cycle time while increasing accuracy and service (IFOTIS).

The Door Shop position is an hourly position that reports to the Shift Supervisor. They will also work cross-functionally with Sales, Purchasing, and Supply Chain etc. to resolve issues and drive Continuous Improvement.

**Location**: Halton Hills, ON
**Shift timing**: 2:00 PM - 10:30 pm (The first 2 weeks of training will be on the day shift 5:30 am - 2:00 pm)

**Specific Duties**
- Ensure product is accurately picked (both item and quantity) based on customer order
- Ensure product home is accurately marked and the proper material is safely positioned for picking
- Ensure product is properly produced based on customers specified work order
- Ensure product is free from damage and packaged correctly for shipment
- Ensure product is properly adjusted in the system to maintain inventory integrity
- Ensure product is replenished properly and safely when necessary
- Ensure customer pick-ups are dealt with in a timely manner and that customers are treated with respect and feel comfortable when in our facility
- Ensure you are taking your time when performing any task, however be efficient in the tasks you are performing at all times and look for ways to improve
- Investigate inventory variances by notifying your supervisor who will work with the Purchasing/Procurement team to adjust and resolve
- Ensure proper receiving processes are being followed to maintain the integrity of the product and the accuracy of the count
- Ensure Quality Control process has been completed and notify supervision if there are any issues
- Ensure any issues from external or internal vendors are properly investigated and resolved with Purchasing/Procurement to ensure the system inventory count is accurate
- Ensure proper Cycle Count and Physical Inventory processes are followed to maintain the integrity of the inventory
- Work with your supervisor and sales team to process all Returns (e.g. garbage, put into stock etc.)
- Work with Sales to ensure proper Returns processes/policy are being followed and proper paperwork is being filled out
- Ensure paperwork is properly placed and stored for next person
- Ensure Aisle Ownership program is followed to promote safety, productivity and accuracy
- Aid in all other areas of customer service as directed by supervision (Managers, Supervisors, and Production Planners) so long as you have been trained to work in a safe and knowledgeable manner “We are one team”

**What background will make you successful?**
- Ability to perform physical work
- Ability to commute to work reliably
- 1 or more years warehouse experience in a warehouse environment preferred
- Forklift operating experience and other warehouse equipment experience preferred
- Solid work ethic, and a positive attitude
- Strong communication skills
- Enjoy working in a team environment
- Basic computer skills an asset

**Why You'll Love Metrie**
Many of our jobs come with great benefits - including healthcare, other employee benefits, culture, ways to save for the future, and opportunities for career advancement - all in a safe and inclusive environment. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

- A collaborative work environment with a clear strategy and goals
- Comprehensive benefits package - medical, dental, vision care and life insurance-Benefits starts first o

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