Dispatcher

3 days ago

Lachine, Canada Day & Ross Full time

**At Day & Ross, you’ll go far.**
Day & Ross is one of Canada’s largest transportation companies, serving top brands across North America. We got our start hauling potatoes in 1950, and now we have a team of more than 8,000 employees, drivers and owner operators.

We believe our people are our greatest strength - and we treat them like family. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies, and we have been named a Top Company for Women to Work for in Transportation every year since 2018. Our industry recognition is a testament to the family values we share with our parent company, McCain Foods Limited.

**About the Role**

Dispatcher
Full-time
Lachine, QC

The Dispatcher is responsible for dispatching local units to pick up and deliver freight. They also monitor the performance of drivers.

**Please note**: The schedule for this role is Monday to Friday, from 8:00am-4:30pm

**How You’ll Help**
- Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
- Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
- Answer phones from drivers and customers.
- Review yard check to ensure freight is not missed and trucks are on schedule.
- Coordinate drivers to come back for second round of deliveries.
- Coordinate daily P&D requirements.
- Monitor driver performance and report finding to manager.
- Identify areas for improvement and efficiencies.
- Perform clerical duties for compliance and broker pay as required.
- Other related duties as may be required.

**Your Skills & Experience**:

- Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management, or a combination of education and experience.
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial. New graduates or current students are welcome.
- Communication skills - advanced
- Bilingual in French and English, spoken & written.
- Computer skills - accuracy, MS products, AS400, web based programs
- Demonstrated customer relationship skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
- Ability to work independently; a self-starter
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Ability to work a flexible work schedule
- Results focused
- Able to work with little supervision
- **As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Lachine, QC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispactching: 2 years (preferred)

**Language**:

- French (required)

Work Location: In person

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