Dispatcher

2 months ago

Lachine, Canada Day & Ross Full time

**English posting to follow**

**Votre place est chez Day & Ross**

Répartiteur

À temps plein

Lachine, QC

**Quart de travail**: Tuesday to Saturday 10:00 - 18:30 - Monday to Friday 6:00 - 14:30 - Monday to Friday - 8:30 - 17:00

Le répartiteur sera responsable de la répartition des unités pour la cueillette et la livraison des marchandises, du suivi des performances des conducteurs et d’assurer que les échéanciers des clients soient respectés.

**Comment vous aiderez**
- Assurer l’exactitudes des rapports.
- Capacité de coordonner les réparations sur la route et l’entretien de la flotte
- Assurer que le classement de la documentation soit bien en ordre, et compléter de nombreuses tâches administratives selon le quart de travail
- Faire preuve d’ingéniosité face à l’utilisation de l’Internet et l’intranet de l’entreprise afin de maintenir les normes de l’entreprise
- Avoir un esprit d’équipe et être prêt à participer et soutenir tous les aspects des opérations
- Être ponctuel et présentable car vous serez notre première ligne d’interaction avec les clients
- Avoir une bonne maîtrise de la langue anglaise à l’écrit et à l’oral.
- Capacité d’utiliser les téléphones 10-4 ainsi que les téléphones de bureau pour communiquer avec les conducteurs
- Assurer la livraison à temps aux clients
- Planifier les cueillettes et les livraisons des conducteurs
- Télécharger et la mise en place des appareils à balayage (scanners)
- Maintenir la communication avec le superviseur responsable du centre de distribution afin d’obtenir des rapports de situation sur le chargement correct de l’unité et les départs aux temps prévus.
- S’assurer que les préoccupations des conducteurs signalées à la répartition soient traitées et résolues à l’intérieur de délais raisonnables ou attendus.

**Vos compétences et votre expérience**:

- Une compréhension de la géographie du centre de l’Ontario
- Diplôme d’études secondaires ou équivalent
- Expérience dans le domaine du transport en répartition, supervision de quai (2 à 3 ans)
- Connaissances de l’informatique - Excel et Word
- Connaissances de l’équipement est un atout
- Doit avoir un sens aigu de l’urgence
- Doit être en mesure de travailler selon un horaire de travail flexible
- Doit être un opérateur pratique, un formateur, un coach et un mentor
- Doit être capable d’établir et d’entretenir des relations avec les autres
- Doit avoir un esprit d’initiative
- Doit être bilingue - français et anglais
- Ce poste relèvera du Directeur des opérations et recevra des conseils généraux au besoin.

**Au sujet de Day & Ross**

D'un seul chargement de pommes de terre dans les années 1950 à une flotte de milliers d'unités, Day & Ross est devenu l'un des plus grands fournisseurs de services de transport et de logistique en Amérique du Nord. Avec plus de 7500 membres d'équipe sur la route et hors route aux États-Unis et au Canada, nous offrons un portefeuille diversifié de solutions de transport de marchandise et de livraison, y compris le chargement partiel, chargement complet, le transport résidentiel, les solutions de flotte dédiée et la logistique.

Nous estimons que les membres de notre personnel sont notre plus grande force. Depuis plus d’une décennie, nous sommes reconnus comme l’une des sociétés les mieux gérées au Canada. Nous avons été nommés l’une des meilleures entreprises pour lesquelles travaillent les femmes dans l’industrie du transport depuis l’année 2018. La reconnaissance de notre industrie témoigne des valeurs familiales que nous partageons avec notre société mère, McCain Foods Limited.

**You belong at Day & Ross.**

Dispatcher
Full-timeLachine, QC

**Shift**:Tuesday to Saturday 10:00 - 18:30 - Monday to Friday 6:00 - 14:30 - Monday to Friday - 8:30 - 17:00

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.

**How You’ll Help**
- Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
- Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
- Answer phones from drivers and customers.
- Review yard check to ensure freight is not missed and trucks are on schedule.
- Coordinate drivers to come back for second round of deliveries.
- Coordinate daily P&D requirements.
- Monitor driver performance and report finding to manager.
- Identify areas for improvement and efficiencies.
- Perform clerical duties for compliance and broker pay as required.
- Other related duties as may be required.

**Your Skills & Experience**:

- An understanding of the geography of the area
- High School graduate or equivalent
- Transportation background in dispatch, dock supervision (2-3 years)
- Computer literate in Excel and Word
- Equ

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