Station Supervisor

5 months ago

Ottawa, Canada Maintair Aviation Full time

Salary: Salary

**DUTIES AND RESPONSIBILITIES**:

- Provide support and direction to a variety of internal and external bodies including: travelling passengers, staff, airport authorities and other internal and external groups.
- Report to Manager's on an as needed (daily) basis.
- Ensure team scheduling is operationally efficient.
- Ensure company policies are being adhered to, as well as governmental and airline policies.
- Ensure company budgets and finance related targets are met.
- Liaise with airport authorities and other carriers for operational efficiency.
- Be available on an on-call basis (cell phone incentive provided).
- Updating internal operations requirements, including station audits.
- Maintaining and exceeding service levels and ensuring target OTP and performance levels are met for client carriers.
- Ensure all training is current and up to date for all departments.
- Act as a Safety Representative for the Station.
- Work under the direction of the Safety Manager as needed.
- Maintain and ensure a safe work environment for all staff.
- Be available to travel on short or no notice.
- Ensure published uniform standards and PPE requirements are met.
- Promote and engage in the company Safety Management Program (SMP).
- Manage company grooming activities and stores.
- Coordinate training when required on varied airline, company and governmental topics.
- Monitor external contracts for carrier clients (catering, hoteliers, service providers etc).
- Liase with Management Team.
- Liase with Corporate HQ (Thunder Bay).
- Other duties as assigned by senior management.

**QUALIFICATIONS AND REQUIREMENTS**:

- Minimum College Diploma and/or University Degree with equivalent experience in operational management.
- Minimum 2-3 years previous operations/ground handling/transportation experience.
- Must have clean criminal record and be able to obtain a Restricted Area Pass (RAIC).
- Solid understanding of Microsoft Office, Windows, Google, and Proprietary computer programs.
- Excellent keyboarding skills are essential.
- Must have excellent customer service skills, and operational skills.
- Must be able to work with mínimal supervision, and/or in a team environment working varied hours and on call.
- Must be able to speak English and French.

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