Defects Solution Coordinator

7 months ago

SaintJeansurRichelieu, Canada BRP Full time

The Defect Solution Coordinator is responsible for tracking and prioritizing defects raised by SAP users in the organization. The focus is on users affected by the EWM, SCM, TM and XPS modules.

**YOU WILL HAVE THE OPPORTUNITY TO**:
List and document defects being resolved by IT teams.

Follow up on resolution milestones.

Coordinate communications between IT and business teams to establish the optimal resolution strategy.

Document the chosen solution and assess its system implications.

Develop the governance needed to inform user teams and management.

Act as a facilitator between the various stakeholders.

YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Bachelor’s degree in industrial or computer engineering, operations management, logistics or a relevant field.

Minimum 2 years' experience in project management as part of a system transformation or SAP implementation team (ideally EWM, TM, XPS or SCM modules).

Excellent knowledge of the SAP environment (mainly EWM, TM and XPS modules).

The ability to communicate effectively and promote your ideas to different levels of the organization, including senior management.

Ability to follow several projects simultaneously and influence discussions to resolve defects quickly and efficiently.

Organized and analytical, focused on improving processes and maximizing system capabilities.

A recognized ability to solve problems, make decisions, think laterally, and offer creative solutions.

THE ROAD SHOULD BELONG TO EVERYONE.

We still live in a world where many feel the road is for other people. We believe we can make a difference. Moving people goes beyond making innovative products.

We strive to nurture our people’s aspirations, to exceed our riders’ expectations and stand in solidarity with all the communities that ride with us.

Building a more inclusive BRP with no barriers for those who seek to ride starts from within, and we need everyone's commitment, drive and dedication to make it a reality.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation — You want it, we have it:
**Annual bonus**: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.

**Generous paid time away**: winding down is as important as creating the future of recreational products.

**Pension plan**: we want to make sure you’ll enjoy retirement; we’ve got you covered.

**Collective saving opportunities**: being part of BRP allows you to tap into the strength of our saving programs.

**Industry leading healthcare**: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.

**What about some feel good extras**:
**Flexible work schedule**: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you.

**Summer schedule**: time flies at BRP, so we hit pause to enjoy it.

**Holiday season shutdown**: between Christmas and New Year’s, we close our facilities and refill on good times.

**Educational resources**: you love what you do, and we get you resources to stay cutting-edge, so we all win together.

**Discount on BRP products**: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 23,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

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