IT Assistant a

2 weeks ago

Montréal, Canada McGill University Full time

Please refer to the

job aid for instructions on how to apply.

Hiring Unit:

- Dean's Office, Faculty of Education_

Position Summary:
The IT Assistant A will assist students and staff using the Education Computer Lab and the Education AV Loans Service. Primary duties include:

- Depending upon assigned shift, open the Computer Lab/AV Loan Service facility in the morning and close it in the evening
- Help students, academic staff, and support staff with basic use of computers, presentation equipment, video and audio recording equipment, and other audiovisual equipment as required
- Maintain an “alert presence” in the Lab/AV Loan facility
- Learn the basics of the lab including how to use the installed presentation equipment and know what software is installed on the lab computers
- Operate the AV loan service by creating reservations and processing checkouts and returns using our asset management software Webcheckout
- Keep track of the AV Loan equipment inventory
- Understand the basic operating fundamentals of the AV loan equipment inventory and provide practical tips and operations advice to clientele
- Loan Psychological testing kits to ECP students following the AMRC protocols
- Other related duties as required

Other Qualifying Skills and/or Abilities
- Work Study eligible for the 2023-2024 academic year
- Current McGill student who will be enrolled in a degree program for the 2023-2024 academic year
- Previous experience interacting with people in a customer service or helping role
- Familiar with the use of computers, presentation equipment, video, and audio recording equipment
- Knowledge of computer software
- Familiar with asset management software Webcheckout is an asset
- Reliable, punctual and professional with good communication skills
- _ Knowledge of French and English:_ _McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # (qualifier) on a scale of 3-4._
- Minimum Education and Experience:

- High School Diploma
- Hourly Salary:

- (AMUSE A) $15.35
- Estimated Number of Work Hours per Week:

- 15 (Part time)
- Position Start Date:

- 2023-09-05
- Position End Date:

- 2024-04-28
- Deadline to Apply:

- 2023-08-29
- ._

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