Logistics/housing Worker

2 months ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title Logistics/Housing Worker**

**Languages: Spanish, Dhari, Pashtu, Farsi**

**Organization Structure Reports to the Program Coordinator**

**Job classification Logistics**

**Job Status Contract until December 2024**

**Number of positions 2**

**Location Mississauga/Toronto**

**Wages $26.93/hr - 40 hrs per week ($27.47 as of April 1, 2024)**

**This is NOT bargaining unit position**

**Scope**

The Logistics/Housing Worker is responsible for supporting Refugee Claimants under the Newcomer Settlement and Language Training (NSLT) in finding affordable and suitable accommodation, understanding their rights as tenants and assist refugee families with sourcing household furniture. The Logistics/Housing worker is expected to work co-operatively with others in the community; demonstrate flexibility in organizing work; show a high degree of initiative, judgement and resourcefulness; must have excellent communication skills and demonstrate thoughtfulness in decision-making and

**Responsibilities**
- Conducts housing needs assessment and assist clients in making decisions regarding accommodation
- Conducts housing search within GTA for clients, secures appropriate and affordable housing for clients within given timeframe
- Analyzes the housing rental market and client’s needs and make recommendation that are within their budget
- Provides comprehensive information on housing choices and assist clients in selecting appropriate housing options
- Escorts clients to housing appointments and advocates with landlords on their behalf as needed
- Provides support to clients in negotiating and finalizing housing leases
- Informs clients about their responsibilities as tenants in order to maintain housing
- Recruits housing providers and maintains a data of housing providers
- Works with the community and stakeholders to encourage the development of new affordable housing units
- Conducts housing orientation sessions to ensure that clients understand rights and responsibilities of tenants and landlords
- Increase accessibility by delivering services at itinerant public and community spaces in collaboration with other service providers
- Provides information and referral to external programs and services to meet the needs of each client/family
- Maintain and expand client base through outreach, community penetration
- Effectively track activities and provide accurate reporting to Program Coordinator
- Effectively track services in internal databases and provide accurate reporting to Program Coordinator
- Achieves targets set by Program Coordinator
- Actively participate in professional development initiatives
- Performs other program duties assigned

**Competencies**

**Adaptability**

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.

**Communications**

Using a variety of communication styles and strategies to foster open communication, the exchange of information and discussion on an ongoing basis

**Teamwork**: Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.

**Accountability/Dependability**:Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines and work schedules**.**

**Judgement**:Makes timely, informed decisions. Analyzes options and determines appropriate course of action.

**Commitment to Diversity**:Recognizes the value of diversity and helps create environment that supports and embraces diversity.

**Initiative**

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoid problems, or develop entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.

**Service**

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction

**Qualifications**
- A degree or diploma in Community or Social Work, Counselling or Education
- Minimum two (2) years’ experience working with immigrant communities or a combination of experience and education that fulfills the requirements
- Knowledge of settlement and housing related services and resources in GTA
- Familiarity with issues facing newcomers in Canadian urban setting
- Excellent interpersonal, cross cultural, conflict resolution, negotiation, written and verbal communication skills
- Valid driver’s license is required, with access to a vehicle and a clean driving record
- Preference will be given to those who speak fluent Spanish, Dhari, Pashtu, Farsi,
- Must be willing and able to work on flexible schedul

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