Nslt Housing Worker

3 weeks ago

Mississauga, Canada Polycultural Immigrant and Community Services Full time

**Position Title**: NSLT - Housing Worker

**Languages**: Spanish, Dari, Pashtu, Farsi, Arabic

**Organization Structure**: Reports to the Program Coordinator

**Job Classification**: Logistics

**Job Status**: Contract until December 2024

**Number of Positions**: 1

**Location**: Mississauga

**Wages**: $27.47/hour for 40 hours/week

**This is a bargaining unit position.**

**About Polycultural**

Be a part of Polycultural Immigrant and Community services Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting-pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

**Scope**

The Housing Worker is responsible for supporting Refugee Claimants who are benefitting from the NSLT program in finding affordable and suitable accommodation and understanding their rights as tenants. The worker is expected to work co-operatively with others in the community; demonstrate flexibility in organizing work; show a high degree of initiative, discernment, and resourcefulness; must have excellent communication skills and demonstrate thoughtfulness in decision-making, and assist refugee families in housing and purchasing furniture.

**Responsibilities**
- Conducts housing needs assessment and assists clients in making decisions regarding accommodation
- Conducts housing search within GTA for clients, and secures appropriate and affordable housing for clients within a given timeframe
- Analyzes the housing rental market and client’s needs and makes recommendations that are within their budget
- Provides comprehensive information on housing choices and assists clients in selecting appropriate housing options
- Escorts clients to housing appointments and advocates with landlords on their behalf as needed
- Secures appropriate and affordable housing for clients within a given timeframe
- Provides support to clients in negotiating and finalizing housing leases
- Informs clients about their responsibilities as tenants in order to maintain housing
- Recruits housing providers and maintains a data of housing providers
- Works with the community and stakeholders to encourage the development of new affordable housing units
- Conducts housing orientation sessions to ensure that clients understand the rights and responsibilities of tenants and landlords
- Increases accessibility by delivering services at itinerant public and community spaces in collaboration with other service providers
- Provides information and referrals to external programs and services to meet the needs of each client/family
- Maintains and expands client base through outreach and community penetration and itinerate functions
- Effectively tracks activities and provides accurate reporting to Program Coordinator
- Effectively tracks services in internal databases and provides accurate reporting to Program Coordinator
- Achieves targets set by Program Coordinator
- Actively participates in professional development initiatives
- Performs other program duties assigned

**Competencies**

**Adaptability**

Changes behavioural style or method of approach when necessary to achieve a goal; adjusts style as appropriate to the needs of the situation. Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives. Adapts approach and methods to achieve results; recovers quickly from setbacks and finds alternatives.

**Communications**

Uses a variety of communication styles and strategies to foster open communication and the exchange of information and discussion on an ongoing basis.

**Teamwork**

Promotes cooperation and mutual support to achieve goals. Encourages participation and mutual support.

**Accountability/Dependability**

Accepts responsibility for quality of own work; acknowledges and corrects mistakes. Shows up on time, meets standards, deadlines, and work schedules.

**Judgement**

Makes timely, informed decisions. Analyzes options and determines appropriate course of action.

**Commitment to Diversity**

Recognizes the value of diversity and helps create environment that supports and embraces diversity.

**Initiative**

Does more than is required or expected in the job; does things that no one has requested that will improve or enhance services, avoids problems, and develops entrepreneurial opportunities. Plans for upcoming problems or opportunities and takes appropriate action.

**Service**

Demonstrates strong commitment to meeting the needs of co-workers, managers, clients, or community members, striving to ensure their full satisfaction.

**Qualifications**
- A degree or diploma in Community or

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