Bilingual Help Desk Analyst

We're in search of bilingual IT Help Desk Analysts to join our team! This position is remote work-from-home. **Role and Responsibilities include**: - Receive incoming calls - Log in calls into ITSM system - Perform diagnostic and basic troubleshooting procedures - Assign incidents to appropriate support groups - Able to follow-up on incidents until...

**Uniserve Communications Corporation** Uniserve Communications is growing quickly. We are looking for a full-time Help Desk Analyst to be part of our team in Kitchener. We provide the latest technologies in digital phone, high speed internet, cloud and managed services. We take pride in giving our customers the most personalized care possible. At Uniserve,...

**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **Spanish Bilingual Global Service Desk Overnight Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, or...

Job OverviewWe are seeking a skilled Help Desk Agent to join our IT department. As a Help Desk Agent, you will provide technical support to our internal and external users, ensuring they receive the help they need to perform their jobs effectively.We are offering a salary of $55,000 - $70,000 per year, depending on experience, to work in a dynamic and...

**IT Service desk Bilingual French** **Location : Remote ( anywhere in Canada )** **Rate : CAD$20/hr. on INC/Corp to Corp ( MAX )** **Job Description**: **Roles and Responsibilities**: 1**. Receiving end user calls (French & English)** 2. Provide first level resolutions 3. Ticket creation/Categorization / Prioritization 4. Ticket escalation to respective...

**Position: Service Desk Analyst/Technical Support Analyst || French +Canadian** **Location - (Remote)** **Visa: Canadian Citizen** **Note: We need someone who is flient in French and English** **Responsibilities**: - Technical Support function - Should be flexible to work in different shifts. However, flexibility is preferred to work in a 24/7...

**Position : Service Desk Analyst** **Location : Anywhere in Canada (Work from home)** **Overview** - Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our...

Company Description **Title**:IT Help Desk **Location**:Remote (anywhere in Canada) **Salary**:$40,000 annually Our Dream Team has a main hub in Toronto, but expands across Canada and Kraków, Poland. Our team consists of over 100 certified technical experts in our Product, Design, Engineering, and Delivery disciplines. Our values drive our culture of...

About the Job">We are seeking a highly skilled Bilingual Technical Support Associate to join our team at Tech Mahindra. The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.">Key Responsibilities">The Bilingual Technical Support Associate will be responsible for...

**Are you passionate about IT? Do you possess sound judgement with the ability to resolve complex IT issues? Do you excel in a fast-paced and dynamic work environment?** The Bi-Lingual (English/French) IT Help Desk Technician, Level 1, is responsible for providing technical assistance and support to VC3 clients related to computer systems, hardware, or...

Maintains, analyses, troubleshoots and repairs computer systems, hardware and peripherals - Documents, maintains, upgrades or replaces hardware and software systems - Identifies, analyses and repairs product failures, orders and replaces parts as needed - Performs a variety of complicated tasks - On-site software support - Repair of high-end printers and...

**Job Title: Level 1 Support Personnel / Help Desk** **Location: Canada Remote (be expected to work on North American / East Coast time zone)** **Duration: 6 months very likely to extend to 1 year.** - Manage help desk software or ticket system - Troubleshooting and managing simple EDI related issues - Self-motivated, ability to swap between different...

IT Help Desk Analyst will report to the Service Delivery Manager and provide remote technical guidance, assistance, coordination and follow-up on customer questions, problems or malfunctions of all PC, MAC-related, Office 365, Network issues with a goal of first contact resolution. 1+ years of experience working for a Managed Service Provider, MSP or...

We are seeking a talented Technical Support Specialist to join our team at DriverCheck Inc. as a Service Desk Agent. This is a full-time, permanent position that offers a competitive salary of $55,000 per year and a comprehensive benefits package.The primary focus of this role is to provide first-level technical support to internal and external users for all...

Company Overview: DriverCheck Inc. is a national provider of workplace medical testing and assessments based in Ontario, Canada.Salary: $65,000 - $80,000 per year, depending on experience and qualifications.Job Description: As a Service Desk Agent at DriverCheck Inc., you will be responsible for providing first-level technical support to internal and...

**Bilingual Quality Assurance Analyst - Call Centre** **Who are we?** Serefin Experiences is a young and energetic company delivering exceptional client service. In continuing to build an inclusive workplace where everyone feels valued and appreciated, we are growing our dynamic team by recruiting and retaining the most talented people. Our environment is...

**Service Desk Technician (& Dispatcher)** You are an outgoing, self-motivated, "**people person**" who thrives on delivering exceptional customer service every day. You prefer an opportunity to work in a smaller IT Service Provider environment versus larger corporate enterprise environments so that you get greater exposure to tools, technology and a...

Technical Support Specialist (Bilingual French/English) Salary range: $18-22/hr Fully remote based anywhere in Eastern Canada **About GetSmart Solutions** GetSmart Solutions Inc is a privately-held Victoria, BC based consulting company that has developed software and other solutions for clients across a wide variety of industries. Our Software as a...

We are one of the _first all-remote companies_ with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in Quebec._ **Who is eXp?** Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the...

Our top government client on the Oomple platform is looking for a **Web Content Analyst** to join their team for a **5 - month REMOTE contract**. As a Web Content Analyst, you will have the opportunity to contribute to the redesign of our client's digital channels to deliver a simple and seamless user experience. **Top Skills**: - 3+ years of experience as...