Responsable Call Center

**Job Description**: **Contact Center Business Analyst** **What does your typical day look like?** - Build document library for IVR maps and Genesys, user guides & training materials; - Document process for the New Line Request and IVR Change Request; - Create a standard template for the submission of new line and IVR configuration change request to ITSD; -...

Job SummaryThis exciting opportunity as a Director of Adult Education Center is available at the Eastern Townships School Board. We are seeking an experienced and skilled professional to lead our adult education programs.The successful candidate will have a strong background in education, excellent leadership abilities, and excellent communication skills in...

Eastern Townships School Board is seeking a highly skilled and experienced professional to fill the role of Assistant Director - Adult Education Center. This position offers an exciting opportunity for someone who is passionate about education and community development.The ideal candidate will have a strong background in adult education, with experience in...

**Job Description**: Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! The Contact Center Solutions Project Manager is responsible for overseeing the planning, execution, and delivery of projects...

Located in Eastern Townships, we are seeking an experienced education professional to join our team as a Strategic Education Leader at the Adult Learning Center. In this role, you will play a key part in shaping the educational direction of our organization and supporting students in achieving their goals.About the RoleWe are looking for someone with strong...

Official Internal Job Title: AD - Financial Center Status: Regular Job Description: Relevant du directeur du centre financier, le titulaire est responsable d’optimiser la performance d’une équipe de conseillers en sécurité financière. Ce poste de gestion doit assumer le leadership et la coordination de son équipe tout en s’assurant de bien...

COGIR Immobilier has nearly 3,500 passionate real estate employees who work day after day to provide the best service and a better quality of life to our clients. Our team manages more than 170 properties located in Quebec, Ontario and the United States. The company is currently ranked 55th among the largest companies in Quebec. **: Under the responsibility...

Quebec MOBIA Technology Innovations is a Systems Integration company with multiple business unit areas: Broadband and Wireless Services, Managed Services, Infrastructure Solutions, Cybersecurity and Application and Data Services. Working with Service Providers, Government, Healthcare, and Enterprises across Canada, MOBIA has developed strategic business...

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. Imagine working in a place that brings out the best in you and helps others feel right at home. We provide an environment that...

Job Requisition Id: 184569 Business Function: Rural and Suburban Mail Carriers Primary City: Sherbrooke Other Location(s): Province: Quebec Employment Type: On Call Relief Employment Status: Temporary Language Requirement: French Essential Area of Competition: Applicants residing within 75 km from the Post Office in which this job is located are...

Job Requisition Id: 186218 Business Function: Rural and Suburban Mail Carriers Primary City: Sherbrooke Other Location(s): Province: Quebec Employment Type: Full-Time Employment Status: Permanent Language Requirement: French Essential Area of Competition: Applicants residing within 75 km from the Post Office in which this job is located are preferred Number...

Being a Section Director at the Customer Experience Center for the banking sector means mobilizing a team of advisors who are committed to effectively meeting the different needs of our customers while ensuring a superior and efficient customer experience. For your team of 13 employees, you will create a motivating and inspiring climate that promotes...

Job Description: Are you a multi-tasker who enjoys working with people? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Workforce Planner II, you’ll be responsible for the workforce for all Contact Center teams. The Workforce Planner is...

**Primary Locations**:Sherbrooke, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career in customer service at National Bank means having the opportunity to grow and advance in an inclusive and stimulating environment. Come join one of our teams of full-time call centre agents and get a number of benefits. -...

WHY JOIN THE TEAM? The SAP EWM/TM (Extended Warehouse Management/Transportation Management) Business Partner is responsible for leading the deployment and evolution of the solution within the assigned business area and plays a key role by acting as the single-point-of-contact between the end users and the Center of Excellence. He/she continuously analyses...

Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available. Spanning two...

**Job Description**: Are you a multitasker? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Workforce Planner, you’ll be supporting all Contact Center teams across all sites through service level management and workforce...

Job Description: Are you a multitasker? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you! As a Workforce Planner, you’ll be supporting all Contact Center teams across all sites through service level management and workforce scheduling. **What...

Job Description: Are you a people person with a knack for leadership? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you! As a Team Leader - Claims Assistance, you’ll lead an extended hours high performance inbound customer service team to provide claim...

**Details of the position** Job title: Assistant Director of Adult Education Centre School / Centre / Department: Eastern Townships Adult General Education (ETAGE) Location: Mainly in Cowansville, can be required to work in Sherbrooke Workload: 100% **Temporary position until June 2025.** Salary: In accordance with the provisions of the “Regulation...