Field Support Coordinator

3 months ago

Mississauga, Canada OSL Retail Services Inc Full time

Overview:
It’s an exciting time to be at OSL Retail Services, working for a people focused company that’s at the top of its game. The momentum we’ve generated in recent years with our commitments to client customers, innovation, business results, and an entrepreneurial spirit has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. And we’re on the lookout for talented people who share our vision and values and want to join us in this journey. At OSL, our culture is our foundation. Passionate employees, great customer service and long-term relationships are all built upon that foundation. We value people, passion, honesty, respect, and integrity.

**The Company**:
OSL (Outsourced Sales Leadership) was established in 2012 in Mississauga, Ontario, to provide clients with customized designed sales solutions in retail, direct sales, merchandising and customer acquisition. With the continued growth of our client **Bell Canada** and as one of their preferred partners OSL is recruiting a Field Support Coordinator.

**The Position**:
**What you’re responsible for**:

- In support of our client’s need, The Field Support Coordinator will and assist Regional Managers, Field Managers and Sales Agents across multiple Neighborhood Marketing sales teams
- Provide best in class onboarding support for new hires
- Ensure accurate Responsible to deliver team member coaching and motivational conversations as well as performance planning
- Provide support for various travel requirements for the team
- Manage their teams weekly schedule as well as payroll / vacation requests
- Provide employee direction regarding questions related to OSL, payroll, vacation & expenses etc.
- Manage employee offboards, including facilitation of equipment retrieval
- Ensure compliance with local/provincial permits and client requirements, Annual background checks/Code of conduct, etc.
- Collaborate with leadership to determine ongoing strategic action plans that support all key business objectives
- Perform various administrative duties as required

**Role Requirements**:

- Proven time management skills in a fast-paced environment
- Firm understanding of sales and customer service fundamentals
- Proven track record of leading teams who exceed sales targets
- Experience in supporting sales teams
- Strong interpersonal, communication and presentation skills
- Strong working knowledge of Microsoft Office
- Willingness to travel through assigned territory (some overnight travel may be required)
- Must hold a valid driver’s license
- Diploma or degree in Business, Marketing or equivalent is considered an asset

**What we offer**:

- Competitive base salary
- Training and development opportunities to grow your career.
- Named one of Canada’s Best Managed Companies
- A supportive workplace culture and work environment
- Employee development programs

This position requires the successful completion of a criminal background check.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

OSL is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply.

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