Scheduling and Operations Analyst

5 months ago


Markham, Canada Sienna Senior Living Full time

We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity and respect.

At Sienna, we empower our 12,000 team members to help our residents live the life they desire and deserve. We provide our team members the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.

**What Sienna Offers**:We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. And we offer a number of programs and benefits that support team members’ financial, personal and professional needs:

- A competitive salary and vacation package
- Health & Dental benefits program
- RRSP with employer match
- Share Ownership and Reward Program (SOAR)
- Employee Share Purchase Plan with company match
- Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
- **_Hybrid Work Model - On Site Markham Head Office & LTC Sites as assigned_**

**What You’ll Be Doing**:The **Scheduling & Operations Analyst** is an entry level opportunity and will strengthen Sienna’s quality, productivity, efficiency, and client services related to scheduling, staffing deployments and HRIS operations. This position will be a part of a team that will provide exceptional service to a group of communities and have the ability to work from home in a hybrid model. This role will play an integral role in supporting the operations of each Community by ensuring schedules are created on time, maintained in real time in the Scheduling system (ComVida), and providing the necessary information to the Community to make decisions regarding staffing, and flagging any situations that may have financial implications.

**Key Accountabilities**:

- Lead and coordinate all components of scheduling, call-outs, payroll submissions, Core functions within the designated
- Ensure that team member schedules are accurate by completing master schedules, maintaining daily adjustments, exceptions, coding, and availability to ensure proper staffing levels are maintained and accurate pay for team
- Responsible for taking all absences calls and daily communication with the department manager for absences and update the time sheet
- Ensure that payroll daily edits are completed and submitted to payroll on time by the payroll deadline Liaise with on-site leadership to coordinate timely close of payroll.
- Monitor the time clocks punches for late, early, missed punches etc. and makes adjustment within the scheduling and payroll system.
- Use the call-out system to find replacements for absent Communicate as appropriate with site leadership to ensure awareness to any vacant shifts that are not able to be filled.
- Ensure on a daily basis that time off requests submitted by team members are validated, appropriately updated on the time sheet, aligned to the collective agreement and approved by the respective
- Responsible for completing daily edits, reconciling payroll based on schedules vs actual punches, and following up with managers as appropriate to resolve any discrepancies.
- Prepare data for daily staffing meetings, and weekly/bi-weekly business reviews. Attend meetings and lead discussions on current staffing levels, opportunities and challenges. Provide analysis and support to on-site leadership regarding current schedules, master schedules, and recommendations on hiring.
- Utilize standard reports and audits for accurate scheduling and
- Collaborate with the Labour Relations team regarding questions about collective agreements and policies and provides a response to team
- Ensure that scheduling system is up to date with the current schedules, and confirmed to align to site budget. Work with Scheduling Manager/Executive Directors as appropriate to ensure the Scheduling system is being used as the one source of truth, and all information is updated in real time.
- Performs other duties as required

**What you need to know**:

- Bachelor’s degree and/or Diploma or Certificate or relevant
- Must have a minimum of 1-3 years scheduling, time & attendance and pay
- Experience with understanding collective
- Proficiency with MS Office, Outlook, Word and
- Must demonstrate experience in working as part of an interdisciplinary
- Understanding of pay-related employment legislation would be an asset
- Experience in a healthcare environment would be an asset
- Sienna Senior Living is committed to employment equity, diversity, and inclusion



  • Markham, Canada Sienna Senior Living Full time

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling...


  • Markham, Canada Sienna Senior Living Full time

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. And we truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling...

  • Scheduling Manager

    1 month ago


    Markham, Ontario, Canada Support Services Office Full time

    About the RoleWe are seeking a highly skilled and experienced Scheduling and Operations Manager to join our Support Services Office team. As a key member of our operations team, you will be responsible for overseeing and leading all components of scheduling, payroll submissions, call-out, time-clocks, recruiting, onboarding, process hire, and core functions...

  • Scheduling Manager

    1 month ago


    Markham, Ontario, Canada Support Services Office Full time

    About the RoleWe are seeking a highly skilled and experienced Scheduling and Operations Manager to join our Support Services Office team. As a key member of our operations team, you will be responsible for overseeing and leading all components of scheduling, payroll submissions, call-out, time-clocks, recruiting, onboarding, process hire, and core functions...

  • Manager Scheduling

    1 month ago


    Markham, Canada Sienna Senior Living Full time

    We are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada’s leading owners and operators of seniors’ residences. We offer care, support, services and housing in Retirement and Long Term Care to seniors/residents and their families. Moreover, we truly believe it is a privilege to serve Canada’s seniors, ensuring they live...


  • Markham, Canada Security and Legal Services Full time

    Security company is seeking a full time Field Operations Supervisor, reporting to the Field Operations Manager. Job duties and responsibilities include (but are not limited to): - Audit shift logs with GPS tags - Site/client visits - Uniform compliance checks - Site reports after every site visit - Oversee day to day field operations with guidance from...


  • Markham, Canada Smith and Long Limited Full time

    _Are you a seasoned analyst with a strong financial acumen and a passion for driving company success? Do you enjoy leveraging cutting-edge technology to optimize financial operations and improve overall operational efficiency? Do you enjoy working in a fast-paced environment where no two days are alike and you are constantly being challenged? If so, Smith...


  • Markham, Canada Smith and Long Limited Full time

    _Are you a seasoned analyst with a strong financial acumen and a passion for driving company success? Do you enjoy leveraging cutting-edge technology to optimize financial operations and improve overall operational efficiency? Do you enjoy working in a fast-paced environment where no two days are alike and you are constantly being challenged? If so, Smith...

  • Financial Analyst

    5 months ago


    Markham, Canada Kiokii and … Inc. Full time

    **Who are we?** Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 9 stores in Toronto to-date and more to come! - **We are looking for a...


  • Markham, Canada Jonas Software UK Full time

    Description :  Cybersecurity Operations Analyst Jonas Software - C&R Canada Hybrid in Markham, ON Position Summary The Cybersecurity Operations Analyst (CyberOps Analyst) helps deploy and operate a secure cloud infrastructure that aligns with business needs. The position is responsible for supporting operational innovation within a cloud...

  • Operation Analyst

    4 months ago


    Markham, Canada Adastra Corporation Full time

    Overview: Adastra corporation is hiring! As Canada’s leading Data and AI company, we are looking for a strong junior to intermediate Operation Analyst to join our team. **Location**: Hybrid (1 Day/week Onsite) **Work hours per day**:7.5 **Status**: Contract **Responsibilities**: - Manage and administer SharePoint site privileges - Take responsibility...


  • Markham, Canada ENERCARE Full time

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...

  • Workforce Analyst

    1 month ago


    Markham, Ontario, Canada Aviva Full time

    Job Title: Workforce AnalystAviva is seeking a highly skilled Workforce Analyst to join our Workforce Management team. As a Workforce Analyst, you will play a critical role in delivering forecasting, scheduling, and intraday management solutions to our Contact Centres across Canada.Key Responsibilities:Forecasting: Analyze and combine key forecast elements...

  • Workforce Analyst

    1 month ago


    Markham, Ontario, Canada Aviva Full time

    Job Title: Workforce AnalystAviva is seeking a highly skilled Workforce Analyst to join our Workforce Management team. As a Workforce Analyst, you will play a critical role in delivering forecasting, scheduling, and intraday management solutions to our Contact Centres across Canada.Key Responsibilities:Forecasting: Analyze and combine key forecast elements...


  • Markham, Ontario, Canada Allstate Insurance Company Full time

    Job Title: Operational Workflow AnalystAt Allstate Insurance Company, we're committed to providing our customers with prevention and protection products and services for every stage of life. As an Operational Workflow Analyst, you'll play a key role in reviewing and investigating quality and process improvements for the operational effectiveness of our...


  • Markham, Ontario, Canada Allstate Insurance Company Full time

    Job Title: Operational Workflow AnalystAt Allstate Insurance Company, we're committed to providing our customers with prevention and protection products and services for every stage of life. As an Operational Workflow Analyst, you'll play a key role in reviewing and investigating quality and process improvements for the operational effectiveness of our...

  • Operations Analyst

    5 months ago


    Markham, Canada ENERCARE Full time

    Proudly Canadian-owned, Enercare is committed to providing the best services, solutions and advice to make customer’s homes as comfortable as they can be. With Enercare Advantage, we provide affordable clean air and water solutions for homes and workplaces. We are committed to operating in an environmentally responsible way, including keeping as much waste...

  • Workforce Analyst

    4 weeks ago


    Markham, Ontario, Canada Aviva Full time

    Job Title: Workforce AnalystAviva is seeking a highly skilled Workforce Analyst to join our Workforce Management team. As a Workforce Analyst, you will play a critical role in delivering forecasting, scheduling, and intraday management solutions to our Contact Centres across Canada.Key Responsibilities:Forecasting: Analyze and combine key forecast elements...

  • Workforce Analyst

    4 weeks ago


    Markham, Ontario, Canada Aviva Full time

    Job Title: Workforce AnalystAviva is seeking a highly skilled Workforce Analyst to join our Workforce Management team. As a Workforce Analyst, you will play a critical role in delivering forecasting, scheduling, and intraday management solutions to our Contact Centres across Canada.Key Responsibilities:Forecasting: Analyze and combine key forecast elements...


  • Markham, Ontario, Canada Allstate Insurance Company Full time

    Job Title: Operational Workflow AnalystAt Allstate Insurance Company of Canada, we're committed to providing our customers with prevention and protection products and services for every stage of life. As an Operational Workflow Analyst, you'll play a key role in reviewing and investigating quality and process improvements for the operational effectiveness of...