Guest Service Agent Full Time Unionized Cy

3 weeks ago


Ottawa, Canada Courtyard by Marriott Ottawa East Full time

**Department: Front Desk, Courtyard by Marriott Ottawa East**

**Position: Full Time Guest Service Agent (1 Vacancy / Unionized position**

**Hours: Days, Evenings, Weekends & Holidays. Shifts are between 6:45 am - 11:15 pm**

**Report to: Front Office Manager, Assistant Front Office Manager, Supervisors**

**Qualifications include but are not limited to**:

- Must be bilingual
- Must have a minimum of 6-12 months customer service experience
- Willing to be scheduled as needed & as the need arises
- Comfortable with computers and phones.
- Must have the ability to express themselves diplomatically with staff and guests
- Must be able to work and communicate in a professional and ethical manner with colleagues assisting where necessary to achieve and maintain standards.
- Must demonstrate the ability to independently solve problems
- Must be able to work & concentrate in a high volume area
- Must be efficient, well organized and able to handle multiple tasks
- Possess a commitment to guest service
- Comply with quality assurance expectations and standards
- Ability to stand, sit, or walk for an extended period of time" entire shift", Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors

**Salary**: $18.72 per hour

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Work Location: One location

Application deadline: 2023-03-18
Expected start date: 2023-03-18



  • Ottawa, Canada Courtyard by Marriott Ottawa East Full time

    **Internal Job Posting** **Department: Front Desk, Courtyard by Marriott Ottawa East** **Position: Full Time (2 vacancies) and Part Time (3 vacancies) Guest Service Agent / Unionized position** **Hours: Days, Evenings, Weekends & Holidays. Shifts are between 6:45 am - 11:15 pm** **Report to: Front Office Manager, Assistant Front Office Manager,...


  • Ottawa, Canada Courtyard by Marriott Ottawa Downtown Full time

    Courtyard by Marriott Ottawa Downtown is looking for an enthusiastic, flexible and organized Guest Services Associate. If you enjoy working in a positive environment, are committed to achieving guest's service excellence, are able to multitask and have the ability to identify and resolve guest related concerns, this opportunity is for you. It will allow you...


  • Ottawa, Canada Hampton by Hilton 100 Coventry Rd Full time

    **Department: Housekeeping, Hampton Inn** **Position: Room Attendant -unionized** **Status: FULL TIME (weekday/weekends/holidays )** **Report to: Executive Housekeeper, Assistant Executive Housekeeper** **Qualifications include but are not limited to**: ** Responsible for the cleanliness and overall appearance of guest rooms. - Vacuuming and sweeping...

  • Guest Service Agent

    6 days ago


    Ottawa, Canada Homewood Suites by Hilton Ottawa Airport Full time

    To ensure success as a guest service agent, an individual should be totally customer-centric and have good listening skills. - have good problem-solving skills with attention to details. - have ability to demonstrate effective communication skills and should be extremely well organized and behave in a professional manner. - Willing to take on additional...

  • Guest Service Agent

    7 days ago


    Ottawa, Canada Residence Inn by Marriott Ottawa Airport Full time

    **The Guest service agent will assist each of our guests in a friendly, efficient, professional manner in all Guest service related functions. To maintain a high standard of service and hospitality at all times.** - Full-time including evenings, weekends, and holidays *Know cash handling procedures and the posting of charges - Responsible for checking...


  • Ottawa, Canada Courtyard by Marriott Ottawa East Full time

    **Department: Front Desk, Courtyard by Marriott Ottawa East** **Position**:FULL TIME FRONT DESK SUPERVISOR / 1 vacancy/ Non-Unionized **Hours: Shifts vary between 6:45 AM TO 12:00 AM weekends & holidays included** **Report to: Front Office Manager,** ***: The Front Desk Supervisor is responsible to oversee front desk staff to ensure and maintain guest...


  • Ottawa, Canada Hilton Garden Inn Ottawa Airport Full time

    **Department: Kitchen** **Position: Cook 2 (unionized position)** **Status: Full Time / 1 Vacancy for weekdays/weeknights/weekends-day or nights, Must be flexible** **Report to: Cook 1/ Executive Sous Chef/ Executive Chef** **Qualifications include but are not limited to**: **Cook 2 will be tasked with working the line in the restaurant as well as some...


  • Ottawa, Canada Courtyard by Marriott Ottawa Downtown Full time

    Courtyard by Marriott Ottawa Downtown is looking for an enthusiastic, flexible and organized Guest Services Associate. If you enjoy working in a positive environment, are committed to achieving guest's service excellence, are able to multitask and have the ability to identify and resolve guest related concerns, this opportunity is for you. It will allow you...

  • Guest Service Agent

    4 weeks ago


    Ottawa, Canada Days Inn Downtown Ottawa Full time

    **Responsibilities**: - Greet and welcome guests in a friendly and professional manner. - Answer inquiries from guests about the hotel services, local attractions, and other information. - Provide information about the hotel services, local attractions, and other information to guests. - Respond to guest complaints in a timely and professional manner. -...


  • Ottawa, Canada Best Western Plus Ottawa City Centre Full time

    **FRONT DESK AGENT / NIGHT AUDITOR - FULL TIME** **Summary of Responsibilities**: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: - Display Best Western I Care! service standards with all guests you come in contact with. Always providing outstanding service to our guests. -...


  • Ottawa, Canada InnVest Hotels-Ottawa Marriott Hotel Full time

    **GUEST SERVICES MANAGER** **BE PART OF MARRIOTT OTTAWA’S FUTURE** Experience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of...


  • Ottawa, Canada Cushman & Wakefield Full time

    Job Title Part-time Guest Services Representative Job Description Summary Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public Act as a liaison with tenants "Beyond...


  • Ottawa, Canada Cushman & Wakefield Full time

    **Job Title** Guest Services Representative (Part-Time) **Job Description Summary** Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public Act as a liaison with...


  • Ottawa, Canada Cushman & Wakefield Full time

    **Job Title** Guest Services Representative (part-time) **Job Description Summary** Be an active, efficient and effective member of the Guest Services TEAM Provide premium customer service through established programs, including but not limited to providing information, support and services to the shopping and travelling public Act as a liaison with...


  • Ottawa, Canada Ottawa Sports and Entertainment Group Full time

    The Guest Services Representative will work games and events at TD Place and Lansdowne to ensure each and every fan and guest has an exceptional experience! **_ What you’ll do:_** - Welcoming guests in a polite and friendly manner; - Assist guests with entering TD Place and navigating around the Lansdowne site; - Guide and direct guests to designated...

  • Guest Service Agent

    6 days ago


    Ottawa, Canada Novotel Ottawa Full time

    **Purpose**: To provide an outstanding level of service to each and every guest, through memorable, above and beyond services, while working well with other team members within the department, and outside of. **Reports to**:Front Office Manager **Key Responsibilities**: - Responsible for providing a high level of customer service to our hotel guests by...

  • Guest Service Agent

    5 days ago


    Ottawa, Canada Novotel Ottawa Full time

    **Purpose**: To provide an outstanding level of service to each and every guest, through memorable, above and beyond services, while working well with other team members within the department, and outside of. **Reports to**:Front Office Manager **Key Responsibilities**: - Responsible for providing a high level of customer service to our hotel guests by...

  • Guest Service Agent

    4 weeks ago


    Ottawa, Canada Novotel Ottawa Full time

    **Purpose**: To provide an outstanding level of service to each and every guest, through memorable, above and beyond services, while working well with other team members within the department, and outside of. **Reports to**:Front Office Manager **Key Responsibilities**: - Responsible for providing a high level of customer service to our hotel guests by...


  • Ottawa, Canada Best Western Plus Ottawa City Centre Full time

    **FRONT DESK AGENT / NIGHT AUDITOR - PART TIME** **Summary of Responsibilities**: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: - Display Best Western I Care! service standards with all guests you come in contact with. Always providing outstanding service to our guests. -...

  • Front Desk Agent

    4 weeks ago


    Ottawa, Canada Travelodge Ottawa East Full time

    We are looking for a Part-Time Front Desk Agent to join our Team! Shifts will vary (weekdays, evenings, weekends). Must be flexible to work other hours, if needed. $17.60/hr during 3 month probationary period. $19.56/hr following completion of probationary period. Duties and responsibilities include, but not limited to: - Greeting and registering guests...