Systems Analyst

3 weeks ago

Thunder Bay, Canada SYNERGY NORTH Full time

***:
Under the general direction and guidance of the Senior Systems Analyst and/or the Information Systems Manager, the Systems Analyst is responsible for server administration, network device administration, hardware and software acquisition, cloud services management, vendor management, cybersecurity, and automation projects. This position requires a broad understanding of IT principles and an ability to quickly adapt to new technologies.

**DUTIES**:

- Administer and maintain IBM i, Windows, and Linux server platforms.
- Manage network device administration including firewalls, routers, and switches.
- Assist with hardware and software acquisition, including researching, recommending, testing, procuring, installing, and commissioning.
- Manage cloud services including Microsoft Azure, Amazon Web Services, and Google Cloud.
- Liaise with third-party vendors and contractors for the management, audit, provision, design, and interconnection of third-party systems.
- Create and update documentation of business process flows.
- Maintain and document changes.
- Monitor cybersecurity, audit, respond to events and incidents, and manage 3rd party monitoring and response.
- Facilitate automation and efficiency projects throughout the organization, including updating existing and creating new processes by leveraging scripting, coding, or software tools.
- Identify opportunities for improving uptime and service availability.
- Audit and procure software licensing.
- Design, implement, and test disaster recovery processes.
- Perform other duties as assigned.

**QUALIFICATIONS**:
**Mandatory**:

- A degree or diploma in Computer Science together with a minimum of 2 years’ experience working with, and administrating, a networked environment.
- Proven experience of both utilizing and enhancing technical skill levels in a dynamic IT development environment.
- A thorough understanding of computers, computer technology, networking, connectivity, and security is required.
- Must have excellent interpersonal, problem solving, organizational and communication (verbal and written) skills.
- Must be able to work in an organized and independent fashion.
- A demonstrated commitment to continuous improvement, customer service and teamwork.

**Preferred**:

- Proven experience managing hardware and software in a corporate environment.
- Strong knowledge of Microsoft Windows, Microsoft Office, Central Square Naviline, Active Directory, Microsoft Power Platform, and Hyper-V.
- Programming experience in a professional setting.
- Windows desktop support and configuration.

**Conditions of Employment**:

- Must have and maintain a valid Ontario Driver’s License (Class G)
- Must successfully complete a Police Information Check

**Job Types**: Full-time, Permanent

**Salary**: $39.47-$56.39 per hour

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Wellness program

Ability to commute/relocate:

- Thunder Bay, ON P7A 4L3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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