Administrative & Showroom Support

3 months ago

Winnipeg, Canada Budget Blinds of Winnipeg Full time

**Benefits/Perks **
- Paid Training
- Career Advancement Opportunities
- Competitive pay
- Ability to earn Bonuses
- Flexible Scheduling
- Proven Training Method
- Team Building Activities
- Medical & Dental benefits

Founded in 1992 with a family atmosphere, Budget Blinds is the #1 provider of custom window coverings in North America. As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with their selection of window coverings. You will need an outgoing personality and be able to provide excellent customer service. We don’t take ourselves too seriously, but we take our jobs very seriously. You should be highly organized and have a strong attention to detail as well as be able to work independently and prioritize projects.

**Responsibilities**
- Greet customers upon entering the showroom with a friendly welcome
- Understand customers’ requests and respond with the appropriate action which may include
- Pricing window treatments
- Following up on existing orders
- Providing design advice
- Manage and organize office tasks as assigned
- Execute defined procedures/processes to eliminate errors and keep office organized
- Effectively use office software(s) to
- Schedule appointments for both Sales Team and Installers
- Provide quotes
- Order Products
- Manage product delivery and installation
- Coordinate Service Calls
- Marketing and Sales Social Media Support
- Website maintenance and support
- Facebook maintenance and support
- Working with Marketing contractors
- Manage office supplies and order as necessary
- Resolve customer reported issues or escalate
- Follow up with suppliers, customers and colleagues regarding issues or questions
- Distribute communications to team as necessary
- Complete Book keeping activities

**Qualifications**
- Previous sales or customer service experience preferred
- Working knowledge of office software and equipment
- Thorough understanding of office management procedures
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Excellent written and verbal communication skills
- Proficiency in MS Office and technology overall

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