Specialist, Travel Risk

3 weeks ago

Toronto, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**Overview**

Sun Life’s Physical Security & Crisis Management department is looking for a Travel Risk & Personnel Protection Specialist. Our department manages a best-in-class corporate physical risk management and asset protection program, safeguarding Sun Life’s people and operations worldwide. Our dynamic group of professionals delivers effective oversight, assessment, consulting, and support services in enterprise physical risk management. This includes global incident monitoring and crisis response, physical security systems and technology, travel risk, enhanced personnel protection, as well as occupational health & safety. The role reports to the Manager, Enhanced Personnel Protection.

**Role Summary**

**Accountabilities**
- Oversee event security and compiling threat risk intelligence on geopolitical concerns, security risks such as crime, terrorism, civil unrest, and travel risk to ensure traveler safety.
- Provide on-site support for high profile events and meetings which may include personnel protection, organizing movements to and from transportation, and supervising security contractors. Some North American and International travel required.
- Provide relevant and timely situational awareness briefs, and travel briefs in collaboration with our third-party security, medical, and travel risk vendors.
- Analyze metrics, identify trends, and create processes and strategies to address risks or vulnerabilities associated with the trends.
- Create and maintain risk profiles on high profile members of the organization.
- Prepare detailed event security risk assessments and security operational plans to support off-site events globally, as part of maintaining and enhancing the Event Security Travel Risk Program.
- Working with our travel risk vendor to review, create, and maintain our global major location evacuation plans and escalation matrixes.
- Participate and contribute to industry related threat intelligence roundtables, groups or committee’s pertaining to executive protection, travel risk management and event security.
- Collaborate with the GSOC to coordinate, review, approve and execute global travel risk management reports.
- Maintain strong working relationships with business leaders to ensure that the quality of services provided meet our objectives.
- This position may interface directly with external government, security, law enforcement and emergency services officials.

**Decision-Making Authority**
- Works in tandem with the Manager, Enhanced Personnel Protection to implement program priorities.
- Works with the Incident Reporting Centre to implement program priorities.

**Education and Experience**
- Degree or diploma in security, investigation, or risk management; or comparable professional education/training in a field relevant to security or investigation management.
- Minimum of 5 years of experience with travel risk management and executive protection.
- Minimum of 3 years of experience within a corporate, government security or risk department for a similar organization of comparable size and complexity.
- Professional designation preferred in security or investigations management, such as Associate Protection Professional, Certified Protection Professional, or Professional Certified Investigator.
- Knowledge or experience in dealing with third party vendors that deal with, travel and medical risk, political, security and integrity risk is considered an asset.

**Competencies**
- Exceptional customer service and negotiation skills along with a high level of integrity.
- Ability to effectively navigate a highly complex organization.
- Excellent communication skills both written and verbal, as this position will be expected to communicate at all levels with precision and clarity.
- Developed organizational skills and the ability to scope and prioritize a wide range of tasks.
- Demonstrated critical thinking, problem solving and decision-making skills.
- Experience working with both internal teams and contracted operations.
- Demonstrated sensitivity to issues of ethics, diversity, equity, and harassment in the workplace.
- Self-starter with strong collaboration skills.

**Assets**
- Fundamental knowledge of intelligence and investigative principles, protocols, practices, and industry standards.
- Familiarity with the Financial Services, Occupational Health and Safety, or Emergency Services Ind

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