Training Specialist

3 months ago

Concord, Canada Swiss Chalet Full time

**Swiss Chalet is looking for a Training Specialist to join their team**

Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Pubs, Bier Markt, East Side Mario’s, Landing Group, New York Fries, the Burger’s Priest, The Pickle Barrel & Catering, State and Main, Elephant and Castle and Original Joe’s. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular, well-loved brands in Canada. Variety isn’t the only thing we offer - we are passionate about our industry, we celebrate and support diversity of thought, we are innately curious and encourage our Teammates to take ownership. Above all else, we believe in doing the right thing for our people, our communities and our planet.

At Swiss Chalet we deliver delicious “home-made” food, made fresh in-house just for you. Our atmosphere is warm, welcoming and feels just like home We work as a team and help each other succeed. Our teammates work together to deliver the Perfect Guest Experience each and every time because at Swiss Chalet “Every Guest Leaves Happy"

The Training Specialist is a true Brand Ambassador, responsible for developing and creating best-in-class instructional design and training tools inclusive of elearning modules, job aids, and presentations for Swiss Chalet restaurants across Canada while embodying our brand values (Trust, Comfort, Value & Family).

**What you will do in this role**:

- Assists with the development, implementation and sustainability of all training programs and initiatives for Swiss Chalet restaurants
- Utilize various technologies to create dynamic e-learning modules
- Craft and update engaging training tools (manuals, posters, presentations, self-study guides, etc.)
- Proactively identify opportunities to enhance the effectiveness of training tools and delivery
- Assist with hands-on in-restaurant training
- Facilitate training sessions (virtually or in-person)
- Generate reports and collect and compile data for quality initiatives
- Some travel will be required

**What we are looking for from you**:

- Knowledge of adult education and training principles
- 1-3 years of experience with LMS and/or e-learning-based instructional design
- Experience with e-learning tools such as Articulate
- Experience with video and audio editing tools
- Exceptional verbal & written communication skills with the ability to collaborate with various levels of management
- Ability to work well independently in an unsupervised environment & as part of a team
- Excellent organizational & planning skills especially in complex & ambiguous situations
- Restaurant experience is an asset

**What’s in it for you?**
- Flexible/Hybrid work environment
- You’d be joining a close-knit, innovative team of creative and energetic go-getters
- You’d be a part of Canada’s largest full-service restaurant company that leads the industry in size and innovation
- 20% associate discount dining card and monthly dining allowance valid at participating Recipe brands
- A welcoming, fun and safe work environment founded on respect
- Career advancement opportunities with a company that owns some of Canada’s most iconic restaurant brands
- Industry-leading benefits, wellness programs, and total rewards programs

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- RRSP match
- Vision care
- Wellness program

Work Location: Hybrid remote in Concord, ON L4K 0B8

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