Talent & Performance System, Enablement Lead

6 months ago

Toronto, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

**The opportunity**

**Join Our Team: Technology Lead for Talent Management, Employee Experience Design, Global HR**

**About **Us**:The Employee Experience Design Global HR team at Manulife is committed to creating exceptional experiences for our colleagues. We focus on understanding employee needs, simplifying complexities, and enabling personalized, curated experiences that matter most.

**Your Role**:
As the Technology Lead for Talent Management, you will report to the VP of Employee Experience Design, Global HR. Your mission will be to deliver innovative Talent Management technology solutions. You will partner with the Talent Management Center of Excellence and collaborate with IT and business stakeholders to support technology projects and drive continuous improvement.

**Key Responsibilities**:
**Strategic Planning & Development**:

- Oversee strategic planning, development, and implementation of Talent Management systems, focusing on Workday.
- Influence the Workday product roadmap, understanding and articulating business needs to drive and evaluate/set roadmap priorities.
- Partner with the Delivery Solutions team to develop strategic solutions to enable the strategy across COE's and HR teams
- Influence the Workday product roadmap by articulating business needs and evaluating priorities.

**Collaboration**:

- Partner with IT and business stakeholders to ensure system requirements meet business needs. Collaborate with HR Centers of Excellence to establish and execute business strategy.

**Operational**:

- Manage the full lifecycle of technology projects from conception to deployment, ensuring timely and budget-friendly delivery.
- Lead new ways of working, including governance.
- Provide direction and recommendations on system functionality and design in line with standard methodology and global governance.

**Subject Matter Expertise**:

- Provide direction and recommendations on system functionality and design in line with best practices and global governance.
- Partner with the Delivery Solutions and Group Functions team on all phases of Workday implementation, validation, testing, and post-live support.
- Provide technical recommendations on system functionality and design, ensuring alignment with global governance.

**Change Management**:

- Support business requirements documentation, project planning, testing, and implementation activities.
- Influence communication and change plans.

**Qualifications**:

- Bachelor’s degree in Human Resources, Computer Science, Information Systems, or a related field.
- Proven experience in system process ownership and project management.
- Strong understanding of Talent Management processes and technologies, particularly Workday.
- Excellent communication and leadership skills.
- 4+ years of experience with Talent Management technology in global, large-scale initiatives.
- Human Centered Design Certification, CHRP/CHRL, or PMP Certification is an asse

**Skills**:

- Expertise in modern HR technologies and platforms, especially Workday.
- Strong analytical and problem-solving abilities.
- Proven experience in designing colleague experiences using Human Centered and/or LEAN design principles.
- Effective communication skills, including client presentations.
- Ability to manage multiple priorities in a fast-paced environment
- .Strong project management skills, including tools such as Smartsheet.

**Why You'll Love Working Here**:

- Be part of a forward-thinking team that values creativity and innovation.
- Make a meaningful impact on the lives of your colleagues and the overall company culture.
- Enjoy opportunities for professional growth and development in a supportive and collaborative environment.
- Thrive in a role that emphasizes improving employee experience and leveraging technology for better outcomes.
- Collaborate in an inclusive environment that celebrates diverse opinions and ideas.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage o

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