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Rental Administrator

1 month ago

Edmonton, Canada Cool Air Rentals Ltd Full time

"Way Too Cool" is not just our motto, it's our definition of what we do and who we are. Cool Air Rentals has grown to be one of the largest suppliers of temporary air conditioning and heating units in Canada. Our purpose-built equipment is designed to roll in, plug in, and turn on. Our diverse clients include film and TV productions, construction projects, commercial sites, industrial processes, and health care.

Our company is looking for an outgoing, enthusiastic Rental Administrator to fill a full-time permanent position in our Edmonton shop.

**Rental Administrator
- Job Description**

As an Rental Administrator with Cool Air Rentals, you will be collaborating with our outside sales and technical team in developing quotes and liaising with our customers.

This position will foster relationships with our customers and advise them on proper equipment selection, implementation and develop the cost for their temporary cooling and heating needs.
- Prepare quotations and maintain rental contracts.
- Prepare and maintain the proper flow of paperwork from quotation to delivery, and ultimately return, of equipment packages.
- Prepare and process documents for inventory, shipping and receiving.
- Follow-up on all rental contracts to ensure a high level of customer feedback and satisfaction.
- Generate regularly scheduled reports.

**Qualifications**:
**Knowledge, skills and abilities**
- Solid customer service skills
- Fluency in English is required (clear telephone voice)
- Proficiency with Microsoft Office programs (Word, Excel) required. Experience with rental & inventory management software an asset.
- Technical aptitude and strong customer relations skills.
- HVAC or mechanical knowledge an asset but not required.

**Personal Characteristics**
- Tenacity and adaptability are the key attributes we seek.
- Able to show initiative and work efficiently to solve problems.
- Displays energy, enthusiasm, and a strong work ethic.
- Enjoys working in a team environment.
- Flexibility in working overtime hours during the week as well as managing occasional on-call weekends particularly during the peak summer months.

**What We Offer**:

- A competitive compensation package that includes:

- Competitive pay.
- Annual bonus
- DPSP in which Cool Air will contribute a percentage of your base salary towards your retirement.
- Group benefits plan.
- Yearly educational reimbursement.
- Fully stocked fridge for lunch and snacks.

Our team members are excited and motivated by the fast-paced environment in which we work in.

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Overtime

Work Location: In person