Medical Office Assistant

2 months ago


Brampton, Canada Urgent Care Full time

**RESPONSIBILITIES INCLUDE**:

- Greeting and registering patients
- Scheduling and confirming appointments
- Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
- Responsible for keeping the reception area clean and organized
- Registers new patients and update existing patient demographics by collecting detailed patient information
- Facilitates patient flow by communicating with patients and clinical staff
- Responds to inquiries by patients, prospective patients, and visitors in a courteous manner

**SKILLS & REQUIREMENTS**:

- Strong understanding of confidentiality as it relates to medical records
- Excellent verbal and written communication skills
- Polite and assertive speech
- Ability to prioritize; strong critical thinking and problem-solving skills
- Ability to work in a fast-paced environment
- Ability to multitask
- Customer service focused

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 40 per week

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 2023-05-01



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