Counter Sales Representative

2 weeks ago


Surrey, Canada Southridge Building Supplies Ltd Full time

Southridge Building Supplies Counter Sales employees are required to provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Counter Sales employees must have an emphasis on all department product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. employees in this position know how to find, inquire, respect, solve and thank every customer for there business. Counter Sales employees are focused on customer service in a extremely fast environment and providing assistance for all customer needs. Salary to be negotiated based on experience and reviewed after 3 months plus benefits.
- Offers a friendly greeting to customers throughout the store.
- Asking questions about customers projects in order to determine their needs and level of expertise and be able to handle several customer requests at once
- Answering questions about merchandise to the customer in a professional manner
- Escorting customers to appropriate merchandise throughout the retail store and warehouse
- Describing features and benefits of merchandise
- Explaining the steps needed to complete projects and the products needed
- Turning over customer to contract sales when needed
- Resolving customer complaints
- Merchandising and facing inventory daily
- Ensuring that aisle end caps and counter promotional items are displayed appropriately

**Experience/Knowledge Required**:

- Ability to work a Monday - Saturday (Days Only)
- Excellent communication skills and customer service skills
- Excellent decision making ability and problem solving skills

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Dental care
- Vision care

Schedule:

- Day shift

**Experience**:

- Building Supplies Retail: 1 year (required)

Work Location: In person



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