Customer Service Rep

3 months ago


Hamilton, Canada Canadian Linen and Uniform Service Corp Full time

**WHO WE ARE**

Canadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity.

**WHY CHOOSE US?**
- Job stability: Canadian Linen has been employing people for over 95 years
- Competitive pay rate + commission
- Great benefits and employee assistance program
- Retirement Savings Plan
- Ongoing training and mentoring
- Great teammates and collaborative work environment
- Career growth opportunities

**THE ROLE**

If you thrive on a dynamic blend of physical work, driving, exemplary customer service, and sales, then this role is tailor-made for you Canadian Linen seeks a driven Customer Service Representative to take charge of delivering exceptional service and managing accounts for our valued clients.

**What you’ll do**:
As a Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving, delivery, and a seamless blend of customer service and sales.

**Delivery Route Operations and Safety Procedures**
- Navigate assigned delivery routes, ensuring timely and safe deliveries within an established customer base.
- Conduct thorough inspections and maintenance of company delivery vehicle and equipment, promptly reporting any issues.
- Load delivery vehicle meticulously, anticipating and addressing product shortfalls before departure.
- Employ safe lifting techniques, prioritizing the secure movement of goods.
- Drive truck safely to designated customer locations, executing deliveries efficiently.

**Product Delivery and Pickup**
- Deliver and retrieve uniforms, linens, towels, mats, cleaning products, and other rental items.
- Confirm accurate delivery quantities for each customer, reviewing inventories and storage areas during each visit.
- Collect soiled goods and organize them securely in the vehicle.

**Customer Service and Sales**
- Secure electronic signatures for invoices and collect necessary payments.
- Foster consistent communication with key customer contacts, building rapport and adding value during each delivery.
- Seek feedback from customers to enhance service levels, addressing inquiries and concerns proactively and timely.
- Consult with customers on additional product options, involving the manager for complex opportunities.
- Collaborate weekly with the manager to devise solutions for current customer needs, identifying opportunities for cross-selling new products.

**Post-Delivery Procedures, Reporting, and Professional Standards**
- Unload and organize soiled goods upon return to the branch, ensuring a neat and orderly vehicle.
- Report any vehicle accidents, mechanical issues, or malfunctions promptly.
- Maintain the vehicle in a tidy manner and reconcile all delivery data accurately during the route settlement process.
- Demonstrate and develop competencies aligned with the role.
- Uphold company values of integrity, respect, responsibility, and trust steadfastly.

**We are looking for individuals who have**:

- A High School Diploma.
- A valid driver's license with a clean driving record (Driver’s Abstract required).
- Experience in physically demanding roles with heavy lifting.
- Proven experience in customer service, sales, and delivery services.
- A track record of punctual work attendance.
- Customer-focused and detail-oriented attributes.
- Excellent communication and interpersonal skills.
- Lifting ability of 25 lbs. to load/unload product from truck without assistance and occasionally 50+ lbs. This position requires bending, squatting, climbing, and reaching.

**Detailed Job Description available upon request**

**Job type**: Full-time permanent

**Location**:350 Grays rd Hamilton


  • Customer Service

    6 months ago


    Hamilton, Canada Driven Brands Full time

    Company:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...

  • Customer Service Rep

    5 months ago


    Hamilton, Canada McMaster University Full time

    **Schedule** Mon-Fri 35hours/week **Education Level** - Bachelors Degree in Business or related field of study - 3 years of relevant experience **Grade** 8 **About McMaster University** Ranked as one of the world’s top universities, McMaster University is known for teaching and research excellence. Our purpose is the discovery, communication, and...

  • Warehouse Associate

    2 months ago


    Hamilton, Canada Linde plc Full time

    **Warehouse Associate - Cylinder Tracking Rep (Casual/Part-Time) - Hamilton, ON** - 24001963 Linde is a leading global industrial gases and engineering company with 2023 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more...


  • Hamilton, Canada Q-Air Environmental Controls Full time

    **Job Type and Schedule**: - Permanent and Full Time Position Available - Day Shift - Monday to Friday 8:00am - 4:30pm **Job Description and Qualifications**: - Scheduling and Executing Daily Truck Deliveries - Managing Drivers - Answering phones - Allocating and rearranging deliveries to ensure customer requests are satisfied - Organizing truck repairs -...


  • Hamilton, Canada GFL Environmental Inc. Full time

    GFL Environmental is looking for a Customer Service Representative to join the growing Liquids team in Hamilton, ON! The role of this Customer Service Representative is to provide support and assistance to customers, GFL sales and operations teams to bring accurate, timely response and services to GFL customer base with GFL Environmental Services Liquids...


  • Hamilton, Canada CHC Paint & Body Shop Supplies Full time

    **About us** CHC Paint & Body Shop Supplies is a small business in Woodbridge, ON L4L 4Y4. We are professional, agile, innovative, and our goal is to Here we believe that you will grow with the company. We will provide you with the training and tools you need to become the best version of yourself as it fits with the CHC culture and mold. We’re only...


  • Hamilton, Canada Cannabis Supply Co. Full time

    **Job Types**: Part-time, Permanent Pay: $17.00 per hour **Benefits**: - Store discount Flexible Language Requirement: - French not required Schedule: - 10 hour shift - 4 hour shift - 8 hour shift - Evening shift - Every Weekend - Monday to Friday - Morning shift - Weekends as needed Ability to commute/relocate: - Hamilton, ON L8N 2B9: reliably...


  • Hamilton, Canada Stryker Corporation Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Customer Relations Rep

    6 months ago


    Hamilton, Canada McMaster University Full time

    **General Description** Reporting to the Printing Services Manager, the Customer Relations Representative (CSR) is the key link between the customer(s) and operations team, employing creative thinking to tease out the customer’s needs and translate the requirements into production specifications. MPS is known for its superior customer service and places...


  • Hamilton, Canada Stryker Full time

    **Why customer service at Stryker?**: Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do! Here, you will be a part of a dynamic and supportive team that provides solutions to our customers in their time of need....

  • Customer Experience

    6 months ago


    Hamilton, Canada KMR Innovations Inc. Full time

    CUSTOMER EXPERIENCE / SERVICE MANAGER This important position serves as the COMPANY’S AMBASSADOR to ensure the company deliver exceptional experiences and meet or exceed their customer’s expectations internally and externally. They lead the customer service team and are responsible for addressing customer inquiries, problem solving, and maintaining...

  • Customer Experience

    6 months ago


    Hamilton, Canada KMR Innovations Inc. Full time

    **CUSTOMER EXPERIENCE/SERVICE MANAGER** - This important position serves as the COMPANY’S AMBASSADOR to ensure the company deliver exceptional experiences and meet or exceed their customer’s expectations internally and externally. They lead the customer service team and are responsible for addressing customer inquiries, problem-solving, and maintaining...


  • Hamilton, Canada ConduitHR Full time

    *Conduit HR Consulting Boutique nc.* is an HR firm with specialty i full cycl - ecruitment a - human resource - onsulting s - ort. We are based in - e GTA and serve clients acr - the nation. We work - attract, devel - and retain h - ly qualified i - viduals rep esenting - diverse com - ities in - ch we live. Empl nt policies and decision - n employment...

  • Member Services Rep

    6 months ago


    Hamilton, Canada Crunch Fitness Canada (CFC002) Full time

    **Benefits/Perks** - Career Growth Opportunity - Competitive Compensation - Complimentary Crunch Gym Membership - Discounts on services, products, and more! - A seriously fun work environment! - Training and Development Programs - FREE Accredited Industry Certifications **Company Overview** Working at Crunch is more than a job, it’s an opportunity to...

  • Member Services Rep

    3 weeks ago


    Hamilton, Canada Crunch Fitness Canada Full time

    Benefits: Bonus based on performance Company parties Employee discounts Opportunity for advancement Training & development HERE WE GROW AGAIN!Come join us and become part of the greatest growth story to ever be told in the fitness industry.  Crunch is a gym that believes in making serious fitness fun by fusing fitness and...

  • Outside Sales Rep

    6 months ago


    Hamilton, Canada 0050 United Rentals of Canada, Inc. Full time

    If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Outside Sales Rep – Mobile Storage at United Rentals, you will be the voice and initial point of contact for our industry leading company. You’ll be responsible for leasing and selling storage products,...

  • Member Services Rep

    6 months ago


    Hamilton, Canada Crunch Fitness Full time

    Crunch is best known for our colorful personality and kickass group fitness and training programs that are #OnlyAtCrunch. Crunch Fitness is looking for energetic, enthusiastic people that take PRIDE in delivering great member Service and believe they can provide GREAT member experience that exceeds expectations. **Your Role**: A Member Services...


  • Hamilton, Canada Magic Windows & Doors Full time

    Are you a current top performing territory sales rep/ account executive / account manager who would be open to work for a market leader in the window and door industry? We are only looking for highly skilled, experienced, and motivated sales people to join our growing D2C sales team across Southern Ontario. We're growing fast and we're hoping to onboard our...


  • Hamilton, Canada Acosta Full time

    Royal Canin Pet Ambassador Event Rep General Information Company: PRE-CA Location: Hamilton , ON, Ontario, L8H 2V4 Ref #: M60045 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements This posting is for a 1 off event happening on Saturday August 17th 2024. The role itself is only 10 hours,...

  • Sales Rep

    3 weeks ago


    Hamilton, Canada Dead Profile - Don't Use Full time

    About Us:Escarpment Window Cleaning is a fast-growing company founded by a group of young entrepreneurs who are passionate about delivering high-quality exterior cleaning and maintenance services.We specialize in window cleaning, polymeric sanding, driveway sealing, and other services that help clients enhance the appearance and value of their homes and...