Bilingual Customer Service Representative

4 months ago


Cornwall, Canada Superior Plumbing & Heating Full time

**Job Summary**

**Responsibilities**:

- Communicate effectively with customers in both French and English
- Analyze customer needs and offer suitable product solutions
- Perform data entry accurately and efficiently
- Uphold phone etiquette standards while assisting customers
- Utilize upselling techniques to maximize sales opportunities

**Experience**:

- Fluency in French and English is required
- Prior experience in customer service is preferred
- Strong data entry skills
- Ability to communicate effectively with a diverse customer base

Pay: $2,800.00-$3,000.00 per month

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

Application deadline: 2024-09-26



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