Technical Support Rep, Intermediate
4 weeks ago
Why N-able:
IT doesn’t get better than this N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid working model based on trust and flexibility, allows you to maximize your contributions while growing your career. Join a team where you can make a difference
What You'll Do:
- Combine technical knowledge and an ability to solve problems using enhanced people skills to provide an excellent support experience to our partners
- Maintain and continue to develop in-depth knowledge of N-able products and services
- Use our incident management system combined with your ability to prioritize incidents and manage the load in line with our Service and Experience Level Objectives
- Adhere to security best practices and processes
- Support partners during rotational shifts covering: Monday-Friday 7 am - 7 pm
- Note: As a 24x7x365 organization, incoming call rotation, shift work, holidays, weekends and on-call responsibilities may be required.
What You'll Bring:
- Technical degree/diploma and proficiency in Windows Server operating systems, Active Directory, file structure, registry, and event logs
- Exceptional troubleshooting skills with an understanding of technical support principles to troubleshoot moderate-to-highly complex issues
- A solution-focused mindset with excellent soft skills and the drive to improve technical knowledge throughout your career
- An understanding of networking and security concepts
- Effective listening and communication skills
- Knowledge in SQL, Cloud Services (Azure / AWS), Linux server, MacOS as a plus
Purple Perks:
**What do we offer you?**
***
- Medical, dental and vision - for employee, partner, and children
- Generous PTO and observed holidays
- 2 Paid VoluNteer Days per year
- Pension Plan with company-contribution
- Employee Stock Purchase Program
- Discounted gym access at several local facilities
- FuN-raising opportunities as part of our giving program
- N-ablite Learning - custom learning experience as part of our investment in you
- The Way We Work - our hybrid working model based on trust and flexibility
About N-able:
At N-able, Inc. (NYSE: NABL), we are a global software company that turns IT possibilities into capabilities. That means we partner with technology leaders who support companies around the world by offering secure infrastructure and tools to navigate their evolving IT needs. We build strong relationships with our customers to help them thrive at every stage of growth, and at the heart of this effort is our network of N-ablites—a global team of extraordinary, diverse creators who are dedicated to making a difference in how our partners do IT.
LI-IR1
-
Technical Support Rep, Intermediate
1 month ago
Ottawa, Canada N-able Full timeWhy N-able: IT doesn’t get better than this! N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work,...
-
Intermediate Technical Writer
1 month ago
Ottawa, Canada Maverin Inc. Full timeRole: Intermediate Technical Writer Client: Federal Government of Canada Client Contract duration: 240 days (possibility of extension) Start date: ASAP Location: Hybrid / NCR Language: English Clearance: Must hold a valid security clearance **Responsibilities could include but are not limited to**: - The Contractor’s resource will perform tasks in...
-
Technical Support Associate
1 week ago
Ottawa, Canada Ross Video Limited Full timeTechnical Support Associate (Job Req #2024-126) Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results...
-
Technical Support Associate
7 days ago
Ottawa, Canada Ross Video Limited Full timeTechnical Support Associate (Job Req #2024-126) Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results...
-
Technical Support Associate
1 week ago
Ottawa, Canada Ross Video Limited Full timeTechnical Support Associate (Job Req #2024-126) Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results...
-
Customer Sales and Service Rep
1 day ago
Ottawa, Canada Natural Purity Full time**Customer Sales and Service Rep - Natural Purity** We are currently looking for individuals that share our common goal and are interested in growing with a company that wants a better tomorrow. Customer Sales and Service Reps will visit our customers and offer them great opportunities and options to improve the environmental conditions in their home or...
-
Technical Support Associate
6 days ago
Ottawa, ON, Canada Ross Video Limited Full timeTechnical Support Associate (Job Req #2024-126) Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results...
-
Developer – Intermediate
1 month ago
Ottawa, Canada 2i Solutions, Inc Full timeWe are offering an excellent 10-month contract opportunity with the possibility of extension for an Intermediate Developer (SAP S/4 Embedded Analytics Developer / Enabler – Fiori) in Ottawa/GTA. This is a hybrid role with onsite presence required twice a month.Must-haves:• Experience in developing Fiori Apps using the RAP Model, CDS View, and ODATA...
-
Developer – Intermediate
1 month ago
Ottawa, Canada 2i Solutions, Inc Full timeWe are offering an excellent 10-month contract opportunity with the possibility of extension for an Intermediate Developer (SAP S/4 Embedded Analytics Developer / Enabler – Fiori) in Ottawa/GTA. This is a hybrid role with onsite presence required twice a month.Must-haves:• Experience in developing Fiori Apps using the RAP Model, CDS View, and ODATA...
-
Developer – Intermediate
1 month ago
Ottawa, Canada 2i Solutions, Inc Full timeWe are offering an excellent 10-month contract opportunity with the possibility of extension for an Intermediate Developer (SAP S/4 Embedded Analytics Developer / Enabler – Fiori) in Ottawa/GTA. This is a hybrid role with onsite presence required twice a month.Must-haves:• Experience in developing Fiori Apps using the RAP Model, CDS View, and ODATA...
-
Sales Rep
1 month ago
Ottawa, Canada Entrust Corporation Full timeSales Rep - Commercial Accts (Hybrid) page is loaded Sales Rep - Commercial Accts (Hybrid) Apply remote type Hybrid Eligible locations Canada - Ottawa United States - Shakopee, MN (GHQ) United States - Dallas, TX time type Full time posted on Posted 2 Days Ago job requisition id R002841 Career Growth,...
-
Sales Rep
1 month ago
Ottawa, Canada Entrust Corporation Full timeSales Rep - Commercial Accts (Hybrid) page is loaded Sales Rep - Commercial Accts (Hybrid) Apply remote type Hybrid Eligible locations Canada - Ottawa United States - Shakopee, MN (GHQ) United States - Dallas, TX time type Full time posted on Posted 2 Days Ago job requisition id R002841 Career Growth,...
-
Sales Rep
1 month ago
Ottawa, Canada Entrust Corporation Full timeSales Rep - Commercial Accts (Hybrid) page is loaded Sales Rep - Commercial Accts (Hybrid) Apply remote type Hybrid Eligible locations Canada - Ottawa United States - Shakopee, MN (GHQ) United States - Dallas, TX time type Full time posted on Posted 2 Days Ago job requisition id R002841 Career Growth,...
-
Technical Support Specialist
4 weeks ago
Ottawa, Canada Entrust Datacard Full timeCareer Growth, Flexibility and Collaboration! Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies...
-
Front End Developer – Intermediate
1 month ago
Ottawa, Canada 2i Solutions, Inc Full timeWe have an excellent 1-year contract opportunity with possible extension for an Intermediate Front End Developer in Toronto/Ottawa.REMOTE ROLE (Must reside in Ontario)If you are interested, please send your resume to bakul.jain@2iresourcing.ca or pragathi.thalur@2iresourcing.ca. or hitenshah@2iresourcing.onmicrosoft.com or prachi.bhardwaj@2iresourcing.ca...
-
Front End Developer – Intermediate
1 month ago
Ottawa, Canada 2i Solutions, Inc Full timeWe have an excellent 1-year contract opportunity with possible extension for an Intermediate Front End Developer in Toronto/Ottawa.REMOTE ROLE (Must reside in Ontario)If you are interested, please send your resume to bakul.jain@2iresourcing.ca or pragathi.thalur@2iresourcing.ca. or hitenshah@2iresourcing.onmicrosoft.com or prachi.bhardwaj@2iresourcing.ca...
-
Front End Developer – Intermediate
1 month ago
Ottawa, Canada 2i Solutions, Inc Full timeWe have an excellent 1-year contract opportunity with possible extension for an Intermediate Front End Developer in Toronto/Ottawa.REMOTE ROLE (Must reside in Ontario)If you are interested, please send your resume to bakul.jain@2iresourcing.ca or pragathi.thalur@2iresourcing.ca. or hitenshah@2iresourcing.onmicrosoft.com or prachi.bhardwaj@2iresourcing.ca...
-
System Support Specialist
1 month ago
Ottawa, Canada ALT Technical Full time**Your Responsibilities** - Respond to monitoring alerts and customer initiated tickets - Troubleshoot and find resolutions to complex technical problems - Escalate all Critical/High issues to designate support team within SLA guidelines - Document, track and monitor the problem to ensure timely resolution - Demonstrate an excellent Customer Service Skills...
-
Sales Rep
1 month ago
Ottawa, ON, Canada Entrust Corporation Full timeSales Rep - Commercial Accts (Hybrid) page is loaded Sales Rep - Commercial Accts (Hybrid) Apply remote type Hybrid Eligible locations Canada - Ottawa United States - Shakopee, MN (GHQ) United States - Dallas, TX time type Full time posted on Posted 2 Days Ago job requisition id R002841 Career Growth, Flexibility and Collaboration! Entrust is dedicated...
-
Developer - Intermediate
1 month ago
Ottawa, ON, Canada 2i Solutions, Inc Full timeWe are offering an excellent 10-month contract opportunity with the possibility of extension for an Intermediate Developer (SAP S/4 Embedded Analytics Developer / Enabler – Fiori) in Ottawa/GTA. This is a hybrid role with onsite presence required twice a month. Must-haves: • Experience in developing Fiori Apps using the RAP Model, CDS View, and ODATA...