Analyst/Senior Analyst

2 weeks ago

Calgary AB, Canada jobvite.com - ATS Full time

Take the next step in your career by joining the team at the Wilder Institute/Calgary Zoo and grow your experience at one of the most unique sites in Calgary The Wilder Institute/Calgary Zoo is seeking a full-time permanent Senior Infrastructure Analyst to join our IT team. Reporting to the Senior Manager, IT, the Senior Infrastructure Analyst is responsible for defining, implementing and enhancing information technology infrastructure (servers, network, security) which support the operations the organization.
Our Mission | Take and inspire action to sustain wildlife and wild places
Our Values | Effective collaboration and communication, honesty and integrity, customer focus, safety, and conservation
Definition, selection, design and implementation of new systems/technologies
Develop and execute systems testing and deployment plans
Monitor all technology infrastructure (server, network) and troubleshooting/resolving issues
Monitor Help Desk tickets, prioritizing and addressing as required, including in-depth T2 support of infrastructure and end user devices (such as PCs/laptops, tablets, mobile/wearable, kiosks, POS registers/pinpads, etc.)
Configure/Implement new technology as well as repair/replace existing hardware/software
Roll out and improve on internal processes such as Operations monitoring and SLA Reporting, Cybersecurity, Disaster Recovery, and Outage management
Bachelor's degree in IT, Computer Science or related technical field. Certified in ITIL, CCNA, Network+, MCSA or other server/network required
~ Working knowledge of IT infrastructure technologies, including server, network, security, cloud, storage.
~ Excellent interpersonal skills, including active listening, relationship building, team participation/leading.
~ Deadline/commitment/quality driven; Sitting at a desk, using a personal computer for long periods of time
Lifting and moving boxes with computing equipment such as servers, computers, screens etc.
The Wilder Institute/Calgary Zoo is an outdoor facility and all staff working at the zoo must be comfortable working in a large variety of outdoor conditions. The Wilder Institute/Calgary Zoo follows the advice of Environment Canada when responding to temperature and air quality issues.
Flexible benefits plan, including a health spending account
Discounts on food, beverage, and merchandise
A fun, rewarding work environment and the opportunity to work in a park full of wild animals
Watch this video about the conservation work being done at the Wilder Institute/Calgary Zoo. (
# Submit your resume with an optional cover letter via our online application system.

If this position is a fit for you, we encourage you to apply with a resume and cover letter online by May 10, 2024 at 4pm MST .
As a conservation organization,we respect and value the diversity of all lifeand come together as individuals and teammates to achieve the organization’s mission and vision. Werecognize the value of diversity, equity, and inclusion ,and work to advance our culture to ensure diverse viewpoints are heard and everyone has an equitable chance to succeed and thrive.

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