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Bilingual Property Admininistrator

5 months ago

Ottawa, Canada Osgoode Properties Limited Full time

**_About Osgoode Properties:_**

**_ _**A commitment to delivering consistently high customer service levels has earned Osgoode a unique reputation in the industry. Our team of professionals promptly responds to tenant concerns and needs, with sensitivity and flexibility. Osgoode’s pride of ownership is reflected in the proactive care and maintenance programs performed on every property. The attention to detail is evident in the cleanliness and overall condition of the building exteriors, landscaping, common areas and suites.

At Osgoode Properties we are continually investing in our people and communities to provide our residents with the greatest rental home value available.

**_ Position Overview:_**

Reporting to the Property Manager, the Bilingual Property Administrator works very closely with the Property Managers, Building Managers, and all operational staff in providing support for the residential buildings. The incumbent is accountable for the management of the property portfolio assigned and must ensure that corporate policies and procedures are adhered to in always delivering quality service.

**_ Requirements for success:_**
- High school equivalent with some post-secondary education
- Minimum of 2 years’ experience in office administration or customer service
- Fluent communication and written skills in English and French
- Excellent customer service and listening skills
- Good knowledge of computer software systems (Outlook, Word, Excel, SharePoint)
- Ability to work independently and in a team environment
- Good organizational skills with ability to multi-task
- Ability to follow practices and procedures and recommend improvements
- Good analytical skills, problem-solving skills, and decision-making ability

**_Your new roles and responsibilities:_**

**_ _**_Property administration:_**
- Support Property Manager with portfolio inquiries and needs (i.e.: resident inquiries, researching background material)
- Obtain quotes, prepare, and review service contracts and renewals
- Create, review, and prepare purchase orders
- Review invoices
- Prepare reports and update records, including bonus, capital work and budgets
- Prepare legal resident notices
- Coordinate as primary contact for corporate accounts (i.e.: phone provider, uniforms)
- Coordinate document translations
- Support staff schedules and vacation requests

**_Corporate responsibilities:_**
- Welcome and greet visitors in person or on the telephone, and answer or refer their inquiries
- Update and maintain internal databases and records
- Receive and distribute mail, courier, and faxes
- Monitor and maintain inventory of all office supplies and photocopy service
- Reconcile monthly courier invoices, petty cash, and log monthly Visa statements
- Set up and maintain new vendors in database
- Coordinates weekly on-call schedule for site staff
- Support sites in obtaining tenant insurance policies
- Maintain employee kitchen area (i.e., supplies and dishwasher)

This is a permanent full-time position with a competitive salary.

We would like to thank all applicants, however only those under consideration will be contacted.