Assistant Branch Manager Ii

3 weeks ago


Scarborough, Canada TD Bank Full time

408871BR

Retail Banking - Management

Scarborough, ON

May 9, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you inspire a team in building a positive customer and employee experience while ensuring effective delivery of complex credit and investment solutions? Is it fun guiding a team to provide professional financial advice and help customers with their goals and key life events? As an **Assistant Branch Manager II, **you will contribute to the TD’s success by leading and coaching employees towards achieving operational excellence and personal development objectives. Furthermore, you would be expected to:

- Lead teams in completing investment and unsecured credit compliance transactions and complex activities that affect the bank
- Coach advisory and frontline staff on resolving customer complaints effectively and consistent with customer problem resolution guidelines
- Resolve operational and high-risk issues after determining the most appropriate course of action for resolution while ensuring the team works within regulatory requirements and policies
- Mentor a team on advice-giving strategies and delivering effective customer experience
- Ensure the common areas and advisory spaces of the branch are inviting and approachable for customers
- Meet customer demands and compliance requirements by determining and maintaining accurate employee scheduling
- Work closely with TD partners to help customers meet their financial needs in the best suited manner
- Improve processes and work efficiency of the team by providing ongoing feedback and guidance in line with established codes of conduct while ensuring their performance management activities are undertaken
- Help build a positive and diverse workforce by providing equal and fair opportunity, ensuring timely communication of issues and inspiring good working relationships across TD.

**Requirements**:

- Undergraduate degree with over 4 years of relevant experience
- Completion of Branch Compliance Officer (BCO) and IFIC or CSC Course
- Extensive knowledge of team, process, and risk management along with advanced understanding of the business
- Strong communication skills to liaise with customers, employee and cross functional teams
- A thorough and accurate decision maker who can exercise good judgement skills when working with confidential information
- A dynamic leader with demonstrated experience working in a fast-paced work environment through strong communication, planning and time management skills
- Good communicator with go-getter attitude

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


  • Branch Manager

    4 weeks ago


    Scarborough, Canada Arbor Memorial Inc Full time

    **Branch Manager - Full-Time** Do you want to spend your days learning? Learning about people, about families, and how to make a difference through compassion? This is all part of a day in the life of a Branch Manager at Arbor Memorial. Taking care of the details on behalf of others during a significant milestone is important and rewarding work. As Branch...

  • Branch Manager

    1 month ago


    Scarborough, Canada Noble Corporation Full time

    Overview: **Job Overview**: At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates! **Enjoy a rewarding career at our** **Scarborough HVAC** **Branch as a Branch Manager! We are in business to help our customers succeed!** The Branch Manager will be responsible for leading and inspiring their team to...


  • Scarborough, Canada ESQUIRE DENTAL CENTRES Full time

    We are looking for a friendly, motivated and experienced level II dental assistant to join our Esquire Dental family. This position is for our Scarborough office for Alternating Saturdays ONLY. Must have a minimum 2 years of dental assisting experience. This Part-time position is available immediately. **Job Type**: Part-time Part-time hours: 7 per...


  • Scarborough, Canada The Tooth Corner Full time

    The Tooth Corner is now recruiting for a Dental Assistant! At The Tooth Corner we are proud to provide premium dental care at an affordable price throughout Southern Ontario! We provide a wide range of services such as orthodontics, cosmetic dentistry, root canal therapy, children’s dentistry, sedation, dental implants, oral surgery and...


  • Scarborough, Canada Ora Dental Full time

    **WE ARE EXPANDING!** **Ora Dental** is currently looking to expand our clinical team! We are offering a Full-Time or Part-Time Dental Assisting Level II position. Minimum 2 year hands-on experience required. **Duties Include**: Taking diagnostic radiographs and intraoral photos Sterilization of instruments (adhering to RCDSO infection control...


  • Scarborough, Canada Ora Dental Full time

    **WE ARE EXPANDING!** **Ora Dental** is currently looking to expand our clinical team! We are offering a Full-Time or Part-Time Dental Assisting Level II position. Minimum 2 year hands-on experience required. **Duties Include**: Taking diagnostic radiographs and intraoral photos Sterilization of instruments (adhering to RCDSO infection control...


  • Scarborough, Canada Arbor Memorial Inc Full time

    **Branch Administrator** **- Full-Time** **RESTHAVEN MEMORIAL GARDENS** **SCARBOROUGH, ONTARIO** Do you want to spend your days learning? Learning about people, about families, and how to make a difference through compassion? This is all part of a day in the life of a Branch Administrator at Arbor Memorial. Resthaven Memorial Gardens, located at 2700...


  • Scarborough, Canada Scotiabank Full time

    Requisition ID: 199297 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What your role will be… Senior Financial Advisor At Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a...


  • Scarborough, Canada Oxford College of Arts, Business and Technology Full time

    Oxford College is seeking to hire a Program Coordinator for the Dental Assisting Level I and II program. The Program Coordinator would primarily be responsilbe to oversee the day to day operation of the program delivery in all our different campus locations. The primary ambition for this role is to ensure that instructional faculty and staff are equipped...


  • Scarborough, Canada MUJI Canada Limited Full time

    MUJI STC is looking for fulltime staff. We are recruiting for the following position: **Full-Time Assistant Store Manager** **Qualifications**(Applicants must meet all the qualifications) ・ One year minimum of managing or co-managing a retail team of at least 10 people ・ Flexibility to work varied hours including late shifts, weekends and...

  • Operations Manager

    1 month ago


    Scarborough, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process...


  • Scarborough, Canada Gentell Full time

    **Product Project Manager - Six (6) Month fixed Contract**: Gentell _is one of the largest vertically-integrated wound care companies in the world_. We provide efficient, affordable, patient-specific wound treatments to patients in nursing homes, hospices, hospitals and other settings. We employ clinical specialists throughout the United States and Canada to...


  • Scarborough, Canada Alpha College of Business and Technology Full time

    **Job description** Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. Our vision is to prepare and empower students to become global citizens who make an impact on their communities through leadership and collaboration. Alpha College is a registered education provider through Alpha College of...

  • Dental Assistant

    1 week ago


    Scarborough, Canada The Tooth Corner Full time

    The Tooth Corner is now recruiting for a Dental Assistant to cover for one of our current Dental Assistant to work Saturday, Sunday, Monday and Thursday. At The Tooth Corner we are proud to provide premium dental care at an affordable price throughout Southern Ontario! We provide a wide range of services such as orthodontics, cosmetic dentistry, root canal...

  • Assistant Manager

    1 month ago


    Scarborough, Canada Richview Residence Full time

    **Assistant Manager Job Description Template** We are searching for a new assistant manager to join our team who is interested in helping to hire and train other team members. You will also assist in making sure the team adheres to company policies, resolving customer complaints, leading the team, and organizing the team schedule. To be a great fit for...

  • Case Manager

    1 month ago


    Scarborough, Canada Canadian Mental Health Association Toronto Branch Full time

    **Case Manager** - **Community Treatment Order Program - East (Full Time Permanent)**: **The Role and Opportunity**: The Canadian Mental Health Association is looking for a Case Manager for the Community Treatment Order Program, East Team (CTO). The Community Treatment Order Program is an intensive case management program serving people with severe mental...

  • Case Manager

    1 month ago


    Scarborough, Canada Canadian Mental Health Association Toronto Branch Full time

    **The Role and Opportunity**: The Canadian Mental Health Association is looking for a Case Manager for the Community Treatment Order Program, East Team (CTO). The Community Treatment Order Program is an intensive case management program serving people with severe mental illness who have been issued a CTO. The program’s philosophy is based on psychosocial...

  • Assistant Manager

    1 month ago


    Scarborough, Canada Home and Community Care Support Services Full time

    **Duties**: - Assist the store manager in daily operations and management of the retail store - Provide exceptional customer service and resolve customer complaints or issues - Handle cash transactions and maintain accurate cash handling procedures - Assist with inventory management, including receiving, stocking, and organizing merchandise - Train and...


  • Scarborough, Canada Brandt Full time

    Brandt is currently seeking a Sales Manager for our Material Handling division. This position is responsible for sales growth and profitability of the Material Handling wholegoods department. **DUTIES & RESPONSIBILITIES** - Achieve asset management goals of turn and aging as well as protection of company assets. Included but not limited to new and used...

  • Assistant Manager

    1 month ago


    Scarborough, Canada Sheridan Nurseries Limited Full time

    Employment Opportunity **Sheridan Nurseries Scarborough is actively searching for an**: Assistant Manager, Sales & Merchandising Permanent, Full Time **About the Job**: The Assistant Manager, Sales & Merchandising (AMSM) will be responsible to support the Store Manager in achieving all sales and margin objectives through the execution of all corporate...