Care Coordinator

Overview:
Are you an experienced Registered Nurse, Physiotherapist, Occupational Therapist, Social Worker, Dietician, or Speech Language Pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a **Care Coordinator**, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners. Whether you work in our office, in the community, or a health care facility - you will play a lead role in providing connected, accessible, patient-centred care - and be supported by our collaborative team that includes over 8,000 regulated health care and other professionals. As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

**Projected start date: April 22, 2024 with 7 weeks' mandatory full-time orientation.**

What will you do?
- In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
- Link patients with service providers
- Coordinate and monitor care plan delivery
- Establish a helping relationship with patients and their families
- Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

What must you have?
- Membership, in good standing, with the applicable regulatory body:

- College of Nurses of Ontario
- College of Physiotherapists of Ontario
- College of Occupational Therapists of Ontario
- Ontario College of Social Workers and Social Service Workers
- College of Audiologists and Speech Language Pathologists of Ontario
- College of Dietitians of Ontario
- 2 or more years of recent experience in community health or a related field
- Knowledge of the health care delivery system and community resources
- Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
- Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
- Established ability to accurately complete required documentation, reports and forms
- A valid driver’s licence and access to a reliable vehicle
- Proficient in a Windows environment
- Ability to provide a vulnerable sector background check

**We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.**

What would give you the edge?
- Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
- Case management experience or recent related community experience
- Ability to speak French or another second language

**HOURS OF WORK**:
Available shifts: Sunday - Saturday, 8:30am - 4:30pm, 10:00am - 6:00pm, 1:00pm - 9:00pm and 9am - 8pm.

**AVAILABILITY REQUIREMENTS**:
**In order to maintain your employment status as a Part Time B Care Coordinator, you must provide the following availability**:
Part-time B (PT B) is an employee who does not have any guaranteed hours of work but is one who is available;
- Minimum six shifts in a two week period, with availability on those days from 0830-2100. At least one day of availability per week must be a Monday or a Friday
- One (1) weekend out of three (3)
- Available for five (5) paid holidays in each fiscal year including Christmas and New Year’s day. Christmas and New Year’s Day availability will be rotated on a yearly basis and applicable to operational hours.
- Available forty-six (46) calendar weeks per year
- No more than 3 weeks’ off during summer period
- No more than fifty percent (50%) of PT B employees in a branch may make themselves unavailable in any one month. If there is a conflict in the non-availability indicated by employees, the conflict will be resolved on the basis of seniority
- All other availability must be submitted on the first (1st) day of the month for the following month. For July and August, Availability Templates must be submitted by May 1st. After the schedule has been posted, the PTB employee will have no obligations to availability except as scheduled.

What do we offer?

**We know wellness is supported with work-life balance.** In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer:

- Attractive comprehensive compensation packages and benefits
- Valuable development opportunities
- Membership in a world class defined benefit pension plan

Who we are?

**We are Home and Community Care Support Services, ready to serve every person in Ontario.** We partner with patients and caregivers, primary care provid