Manager, Business Management

2 months ago

Toronto, Canada TD Bank Full time

404591BR

Technology Solutions

Toronto, ON

April 5, 2023

Company Overview

Department Overview

**Job Profile Summary**

The Manager, Business Management leads and manages a medium to large business management team or a diverse function in an area of moderate risk, complexity or scope usually involving short to medium term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.

**Job Description**:
**Depth & Scope**:

- Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
- Leads and manages a significant business management functional area and overall operation of a diverse group in an area of moderate risk, complexity or scope
- Ensures an integrated approach with other business management areas, broader organization, and enterprise as appropriate
- Deep knowledge and understanding of businesses / technology, and organizational practices/ disciplines
- Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business
- Focuses on short to medium-term issues (e.g. 6-12 months)
- Manages a small team of Business Management Analysts, providing general research, evaluation, operational, reporting and/or analytical support to the broader business management mandate or focused on one of the business management functional specializations
- Sound knowledge and understanding of businesses / technology, and organizational practices/ disciplines
- Sound knowledge of external competition, industry and/or market trends in relation to own function / business
- Focuses on short to medium -term issues (e.g. monthly-quarterly)

**Requirements**:
**Education & Experience**:

- Undergraduate degree
- 7+ years relevant experience

**Customer Accountabilities**:

- Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
- Oversees / leads / manages and plan a work activities that may require alignment across multiple areas
- Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas
- Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
- Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed
- Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
- Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders
- Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction

**Shareholder Accountabilities**:

- Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
- Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
- Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
- Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required
- Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
- Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed
- Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
- Works closely with key business leaders to optimize TDBG’s resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
- May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
- Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key con

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