Receptionist, Internal Services
1 month ago
**Richter Toronto Office**
**Overview**
Richter is a Business | Family Office that provides strategic advice on business matters and on families’ financial and personal objectives across generations. With close to 100 years of experience advising at the intersection of family and business, Richter has developed an integrated approach to help business owners find sustainable success. Whether business, personal, or both, Richter is uniquely positioned to address the needs of Canada’s most successful entrepreneurs, private clients, business owners and business families and help them chart a clear path to shape their legacy for the future. Founded in 1926, Richter’s 600-person multidisciplinary team continuously innovates to create value for our people, clients, and community in Canada and in the US.
**What we offer**:
- The chance to become a strategic business partner with our clients, building relationships directly with entrepreneurs and businesses to provide them with meaningful advisory services
- The opportunity to develop your career with the direct support of your managers and firm partners; and
- A culture that values work-life balance and mental health and well-being. Our firm has taken a fresh approach to these issues, offering a hybrid work environment with flexible hours and resources to support you in your personal journey.
- Investment in your continuing education and professional development through a variety of learning offerings and tuition reimbursement
**Day in the life as a Receptionist at Richter**
As receptionist you will be the first point of contact for the firm, responsible for providing an exceptional level of customer service to all internal and external clients. With the right level of support and initiative you will provide a warm, joyful, professional, and courteous experience. You will also be responsible for certain assigned administrative and operational tasks that require your high attention to detail and organizational skills.
**Responsibilities and Duties**:
- Greet, welcoming, directing and announcing visitor arrivals
- Answer, screen and forward any incoming phone calls while providing basic information when needed.
- Receive and sort daily mail/deliveries/couriers.
- Booking catering facilities - organizing lunches and liaising with catering providers.
- Maintain an adequate inventory of office supplies.
- Coordinate the repair and maintenance of office equipment.
- Maintain security by following procedures and controlling access (issue visitor and new hires access cards).
- Update appointment calendars and schedule meetings/appointments as needed.
- Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
- Maintain the Firm clients management system by accurately updating records on a daily basis.
- Assist with some basic finance related duties such as but not limited to creating.
- Purchase orders, scanning cheques and bank deposits reconciliation.
- Assist with other administrative duties and ad-hoc special projects over busy season.
**About you**:
- 1-3 years of proven working experience in similar roles, preferably in professional services environment
- Solid communication skills both written and verbal
- College diploma in Business Administration or an equivalent combination of education/experience
- High attention to detail and organizational skills
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, prioritize, and work under pressure
- Flexible and adaptable; ability to work overtime during peak periods
- Extensive knowledge of Microsoft Office Suite (Word, PowerPoint, Excel and Outlook) and strong aptitude for learning computer programs.
**What Richter offers you**:
- Competitive group benefits which include group insurance, Health Spending Account, savings plans, and Employer Contribution Matching
- Employee and Family access to virtual healthcare network
- Employee and Family Assistance Programs, including consultations with mental health professionals
- Annual Health & Well-being Program
- Hybrid work Environment
- Competitive Performance Bonus
- Tuition Reimbursement
- Professional Dues Reimbursement
- CFE leave financial support
- Academic Incentives
- Talent referral bonus
- Client referral bonus
- Access to an on-demand concierge nannying, babysitting, and tutoring service
- Annual employee rewards and recognition
We are excited to meet motivated professionals who are looking for career growth in a mid-sized family minded firm and have a strong background in building and fostering relationships.
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