Enforcement Officer

2 months ago

Ottawa, Canada Indigo Park Canada Full time

**Enforcement Officer**

We are currently seeking a positive and outgoing Enforcement Officer to join our team in Ottawa. The Enforcement Officer’s key responsibility is to ensure that guests are parking in compliance with the established guidelines. This position requires travel throughout the Ottawa area.

**Responsibilities**:

- Perform monitoring activities to ensure compliance with the posted guidelines at parking facilities and issue notices to vehicles not in compliance
- Greet guests and provide guidance regarding meters, directions, and additional details specific to the lot
- Be a positive ambassador by providing superior customer service and always representing the company with integrity and in good faith
- Respond to customer inquiries and remain courteous whenever assisting parking guests
- Assist with the overall presentation of each area of the facility and passing along concerns
- Proactively assist with the maintenance and upkeep of the parking facilities whenever and wherever required or requested
- Ensure and maintain the cleanliness of any company vehicles
- Operate company vehicles in a courteous and safe manor
- Treat all equipment with care and as if it were your own
- Report any incidents or deficiencies immediately to Manager or Supervisor
- Complete all forms and reports as specifically directed
- Perform cash collection for machines and deliver to collections facility
- Perform such other duties as the Company reasonably directs from time to time

**Employment Requirements**
- Must be capable of walking for extended periods of time as well as occasionally lifting.
- Cautious and courteous driver, with a valid G license and a clean driving record and be able to be deputized by the City of Ottawa.
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
- Must be flexible with assigned schedule as needed

Indigo Park Canada is the leading provider of parking, transportation, logístical and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes process.

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed

Work Location: In person

Expected start date: 2023-07-31

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