Patrol Officer

7 months ago

Ottawa, Canada Precise ParkLink Inc. Full time

**Company Description**:
As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations.

**Job Summary**:
Precise ParkLink is seeking Patrol Officers to ensure that all dashboard tickets, reservations and parking permits are valid at contracted private properties throughout the City of Ottawa.

This position will be overseen by the Manager, Business Administration.

**Location**:
Ottawa, ON

**Employment**:
Full-time: 1 position, Part-time: 2 positions; schedules to be determined.

**Hours**:
TBD

**Compensation**:
This position is paid at an hourly rate of $19.5/hr.

**Mandatory Qualifications**:

- General knowledge of computers/ cellular devices
- Valid G license with clean drivers abstract, and ability to provide abstract at time of hire
- Knowledge of basic vehicle maintenance
- Previous experience in parking enforcement or security background would be considered a strong asset
- Criminal and credit records check required prior to hire (backcheck completed by Precise Parklink)

**Mandatory Attributes**:

- Must be punctual and self disciplined; considered a self
- starter
- Ability to work and complete tasks with mínimal supervision as this is an independent, on the road job; must also strive to work in team settings towards a common purpose
- Ability to de-escalate situations should they arise; must be well
- mannered & level headed
- Capable of learning & absorbing training in a quick & efficient manner
- Must be polite with professional attitude
- Positive, friendly, enthusiastic and personable
- Must be punctual and self disciplined
- Strong communication skills
- Bilingualism is a strong asset

**Job Responsibilities / Duties**:

- Review and understand daily scheduled routes prior to dispatching for shift
- Respond directly to client requests for enforcement in a swift and timely manner, communicate with client to confirm receipt and debrief once call has been attended to
- Inspect vehicle & required devices prior to departing for shift; report any issues to manager immediately
- Carefully check expiration date/ time of parking receipts displayed on dashboards, as well as approved hangtags where applicable
- Run plates through enforcement software at applicable sites to confirm registration
- Ensure accuracy in issuing infractions (correct information on ticket)
- Ensure devices are returned as they were taken, and placed back on charging units for next shifts
- Arranging towing of vehicles where applicable, under By-Law regulations
- Ability to work outdoors, within a sheltered garage environment
- Mandatory health & safety training required to be completed upon hire
- Other duties as assigned

**Hiring Contact**:
Precise ParkLink is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Human Rights Code and Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment process. Please advise the Resource Department to ensure your accessibility needs are accommodated throughout the process.

**Job Types**: Full-time, Part-time

**Salary**: $19.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match
- Vision care

Work Location: In person

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