Junior Customer Service Associate
2 months ago
Federated Co-operatives Limited (FCL) is hiring a Junior Customer Service Associate on a permanent basis for our Marketing team. This position is a hybrid opportunity and is based in Saskatoon, SK.
Searching for an opportunity that utilizes your exceptional customer service skills and interest in marketing, then look no further
**What you’ll do**:
- Use project management software for filing of distribution and tracking instructions, creating dockets, and coordinating the scheduling and production of printing products.
- Prepare advertising work orders for internal and external use, listing specs, and distribution instructions.
- Assist in tracking weekly kits and flyers while working promptly with local Co-ops and print vendors to resolve distribution issues quickly.
- Assist in preparing weekly flyer distributions for Team Book promotions and answer inquiries related to jobs in the print shop.
- Other duties as required.
**Who you’ll work with**:
You will be part of a team of marketing professionals and will report into the Marketing Supervisor. This collaborative team strives to cultivate a culture of customer-focus by delivering quality print products for local Co-ops, Zone, and Home Office in an efficient manner.
**Why it matters**:
We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.
**Who you are**:
You are looking for a career in Sales & Marketing and:
- Have a one-year office administration certificate (or equivalent).
- Have 2 years of related experience (preference will be given to those with previous printing customer service experience).
- Have experience in logistics or distribution analysis.
- Have proficiency in Microsoft Excel.
**What we offer**:
- Competitive wages, short-term incentives, a comprehensive benefits package, an employer-contributed pension plan.
- Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.
- As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit **fcl.crs**.
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