Fsqa Manager

2 weeks ago

Mississauga, Canada HelloFresh Full time

At HelloFresh, we want to change the way people eat forever by offering our customers high quality food and recipes for different meal occasions. Over the past more than 12 years, we've seen this mission spread around the world and now we are a global integrated food solutions group and the world's leading meal kit company. The HelloFresh Group includes our core brand HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor, Youfoodz, Good Chop, and The Pets Table.

Job title: FSQA Manager

Location: Tomken Rd & Matheson Blvd East, Mississauga - will require availability to travel between other sites within the GTA.

Shift: This position will provide a full time consistent schedule covering Monday to Friday - availability to work weekends will be required for training and business operations as needed.

About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our GTA Distribution Centres. Reporting to the Director of FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

- Manage & lead FSQA Team (3 Supervisors, 1 Compliance Coordinator, 2 Sanitation Leads and group hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
- Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
- Work in close collaboration with colleagues in Procurement, Production and FSQA across the country to ensure smooth operation of weekly fulfillment and delivery.
- Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
- Perform root cause analyses surrounding non-compliances, process deviations and customer complaints to determine corrective actions and preventive measures to be taken.
- Prepare HelloFresh for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
- Ensure compliance to all FSQA protocols, including internal, regulatory and 3rd party standards across distribution centers and suppliers.
- Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

At a minimum, you have:

- Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
- Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
- In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans.
- Background in food microbiology is a major asset.
- Data driven approach towards problem solving.
- Internal and external audit experience (CFIA, BRC, SQF).
- Excellent organizational and time management skills.
- Strong leadership, interpersonal and communication skills
- Energetic, enthusiastic, committed with a can-do flexible attitude.
- Embrace change, challenge and work in an autonomous way.
- Strong passion for food is a must

What you’ll get in return:

- Competitive salary and health benefits
- 75% discount on HelloFresh or Chefs Plate weekly box subscription
- High impact work to help feed thousands of families in Canada
- Opportunity to learn and grow
- Work with a hard-working and supportive team

Working Conditions:
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. _If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. _

JD1003

**About HelloFresh**

We believe in the power of shared meals to unite people from diverse backgrounds. Our commitment to workplace diversity is unwavering, fostering inclusion and belonging for everyone. This dedication extends to our partners and the communities we serve. We’re always evolving, actively listening, and learning to uphold these values. Our collaborative culture, driven by a diverse team, allows us to connect with customers and transform their feedback into tangible improvements, from innovative recipes to enhancing our delivery process.


To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.
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