Commercial Claims Specialist

3 weeks ago

Burlington, Canada The Co-operators Full time

**Position Overview**:
**Company**:CUMIS Services Incorporated

**Number of Positions**: 1

**Language**: Bilingualism in English and French is an asset.

**Work Model**:Hybrid

**Alternate Title**: n/a

**Additional Information**:
**The Opportunity**:
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

The Commercial Claims Specialist adjusts and examines large and complex claims involving specialty lines of business, including oversight of various claims experts as well as attending mediations, arbitrations and at trial when necessary. This role contributes detailed knowledge of claims for multiple lines of business, including advanced principles of negligence and professional liability.

**How you will create impact**:

- Directly handles and adjusts commercial fidelity, liability and professional liability claims.
- Investigates locations involving large property or premises liability claims.
- Oversees and supervises independent adjusters, engineers, accountants, other outside experts.
- Provides technical guidance, including coaching and mentoring, for internal CUMIS staff adjusters and examiners.
- Provides training programs for internal staff development.
- Supervises and oversees claims where outside legal counsel have been retained.
- Represents CUMIS at mediations, arbitrations, hearings and settlement conferences.
- Assesses litigation strategy and provides direction to legal counsel to ensure effective and cost-effective legal strategies.

**How you will succeed**:

- You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
- You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
- You have strong communication skills to clearly convey messages and explore diverse points of view.
- You build trusting relationships and provide guidance to support the development of colleagues.

**To join our team**:

- 5-8 years of specialized P&C insurance claims handling experience is required.
- CIP, FCIP or Certified Fraud Examiner (CIP or CFE required).
- Degree in Business Administration or law, a professional accounting designation a strong asset.

**What you need to know**:

- You will travel occasionally.

**What's in it for you?**:

- Training and development opportunities to grow your career.
- Paid time off to support your personal and family needs.
- A holistic approach to your well-being, with a supportive workplace culture.
- Paid volunteer days to give back to your community.
- A comprehensive total rewards package, including competitive salary, pension and benefits.

**Interested in applying?**:
Co-operators is focused on fostering an inclusive, equitable and accessible work environment and we encourage individuals from all identity groups to apply. If you require an accommodation during the recruitment process, please contact the hiring manager.

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