Summer Helpline Assistants

2 weeks ago


London, Canada Western University Full time

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:

- Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP and other forms of financial assistance, scholarships, tuition and other fees, exams, and graduation;
- Processing tuition fee payments;
- Distributing government loans and other forms of financial aid;
- Assisting with course registration;
- Producing transcripts and Official Western letters;
- Completing various third-party forms;
- Producing Western ONEcards (photo ID cards).

**Responsibilities**:
The Summer Helpline Assistants are responsible for the following:

- Respond to student inquiries on Western Chat
- Assist students with questions regarding course registration, transcripts and transcript ordering, Official Western Letters, Western Identity setup, password reset, financial assistance, scholarship/bursary, tuition inquiries, exams and graduation
- Assist students in signing up for Summer Academic Orientation & timetable help
- Foster an environment that helps those chatting with us develop an identity as Western community members
- Display an energetic and enthusiastic attitude
- Qualifications**Education**:
- Must be a current full-time student returning to studies in the fall

**Experience**:
- 1 year part time employment or volunteer experience

Skills, Abilities & Expertise:
- Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
- Ability to maintain a positive, outgoing attitude with genuine customer service orientation
- Reliable and dependable with the ability to consistently work assigned schedule
- Ability to follow processes and practices with high attention to detail
- Demonstrates integrity and works in accordance with Western's policies and procedures
- Computer skills with Microsoft Office, with the ability to learn and use new software programs as required
- Ability to work independently and effectively as a member of the team to achieve department goals
- Ability to work in a manner that is compliant with confidentiality requirements as applicable
- Enthusiastic and involved member of the Western community

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Summer Helpline Assistants will be employed May 1, 2023 until September 29, 2023 (in September option to work around classes). They are required to work Monday to Friday 8:50am-4:20pm May to August. There may be late shifts (until 6pm) during course registration.

Dates vacation will not be allowed (actual dates to be confirmed first week of May):

- 4th year registration
- 3rd year registration
- 2nd year registration
- 1st year registration
- Day priorities lift (July & August)
- Tuition due dates in August (1 & 15)



  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Assistant Manager

    6 days ago


    London, Canada England Home Servicing Full time

    **Assistant Manager - Summer Position** Job Location: London, ON and Grand Bend, ON **Job Type**: Residential Window Cleaner Assistant Manager Pay Rate: $19.00/hr with bonuses available for performance and a selling-related commission aspect (+ tips!!) Start Length: Fulltime employment from May-mid August Are you looking for a full-time job this summer,...


  • London, Canada Western University Full time

    **About Western**: **About Us**: - Providing information on undergraduate admissions and recruitment, student records, course registration, OSAP, forms of financial assistance, scholarships, tuition and other fees, exams, and graduation - Processing tuition fee payments - Distributing government loans and other forms of financial aid - Assisting with course...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Summer Student

    4 days ago


    London, Canada St. John Ambulance Full time

    CAREER OPPORTUNITY SUMMER STUDENT - ASSISTANT COMMUNITY SERVICE COORDINATOR SOUTHWESTERN ONTARIO BRANCH POSITION LOCATION: London, ON POSITION TYPE: Contract June 3, 2024 - July 28, 2024 POSTING DATE: May 1, 2024 PURPOSE OF THE POSITION: - Support SJA Community Service programs across SW Ontario ESSENTIAL DUTIES: - Provide support to Community...


  • London, Canada City of London Full time

    File Number: 597- Service Area: Neighbourhood and Community-Wide Services- Division: Recreation and Sport- Position Type: Casual- Employee Group: Casual- Job Close Date: 07 DEC 2023**Summary**: Summer programs provide children ages 4-12 the opportunity to improve self esteem, motor skills, creativity, and social skills through a variety of crafts, arts, and...

  • Program Assistant

    2 days ago


    London, Canada March of Dimes Canada Full time

    **Program Assistant, Accessibility Services - Canada Summer Jobs Program** **Community Services and Independence** At March of Dimes Canada, **our collective work matters**. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering...

  • Summer Student Iii

    2 days ago


    London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Summer Student

    3 days ago


    London, Canada Municipal Property Assessment Corporation Full time

    Date: Mar 6, 2024- Location: London, ON, CA- Type of Position: Summer Student ( Student Req )- Type of Position: - Number of Positions: TBD- Salary Min: $17.30 per hour (first-time Summer Student)- Salary Max: Do you want to be part of a team helping to strengthen every community across Ontario? Are you interested in seeing the importance of your work...

  • Summer Student

    5 days ago


    London, Canada St. John Ambulance - Southwestern Ontario Region Full time

    CAREER OPPORTUNITY SUMMER STUDENT - ASSISTANT TRAINING COORDINATOR SOUTHWESTERN ONTARIO BRANCH POSITION LOCATION: London, ON POSITION TYPE: Contract May 15, 2023 - July 7, 2023 POSTING DATE: May 2, 2023 PURPOSE OF THE POSITION: - Provide training and administrative support to the Region **ESSENTIAL DUTIES**: - Process all training course...


  • London, Canada VCA Animal Hospitals Full time

    **Summer DVM Student**: **London, ON**: Our **Veterinary Summer Student **position will provide you with invaluable insights into your career path post-graduation. As a valued member of our team, you will develop practical and professional skills by working under a licensed veterinarian and/or registered technicians/technologists. You will be introduced to...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...

  • Museum Educator

    6 days ago


    London, Canada Fanshawe Pioneer Village Full time

    **Museum Educator**: - (Canada Summer Jobs)_ **The Museum Educator will conduct history-based daily interactive education programs, historical interpretation, community outreach, and heritage demonstrations to schools, community groups, digital learners, and public visitors. They will assist in preparing and delivering programs; maintain organized and...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Western University Full time

    **About Western**: Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as...


  • London, Canada Easter Seals Ontario Camp Woodeden Full time

    At Easter Seals Ontario, we provide overnight camping opportunities for kids and young adults with physical disabilities. Each summer we welcome staff from all over the world and pride ourselves on providing an awesome pre-camp training, so our staff are equipped with all the skills they need to give our campers a great experience. Our camps make many...


  • London, Canada Citi Plaza London Inc. Full time

    This position is being funded by the Canada Summer Student Program. you MUST be a student or a recent graduate. You must also be living in the City of London ON, and a Canadian citizen. _**If you do not fit this criteria pleasse do not apply.**_ **Responsibilities**: - conduct regular and frequent interior and exterior preventative maintenance and...

  • Fresh Food-Horticultural Specialist

    Found in: Jooble CA O C2 - 6 days ago


    London, ON, Canada Pillar Nonprofit Network Full time

    Canada Summer Job Grant Position at the Food Bank helping to assist in increasing the fresh food donations to the London Food Bank through 2 ways - #1 -assisting in the growing of vegetables in the garden of the London Food Bank and #2 assisting in managing fresh food donations from local farmers and local grocery stores. How to apply: Apply via e‐mail...

  • Canada Summer Job

    Found in: Jooble CA O C2 - 5 days ago


    London, ON, Canada Pillar Nonprofit Network Full time

    Canada Summer Job - Community Service Worker - How to apply: Apply via e‐mail to people@londonfoodbank.ca with “Community Service Worker" summer student” as the subject line. Please send an application letter outlining your qualifications and résumé (CV), preferably as PDF. Microsoft Word, Apple Pages, or OpenOffice formats are acceptable if PDF is...


  • London, Canada Community Living London Full time

    Job Summary: **Responsibilities**: Assisting Youth with a developmental disability to advance the skills needed to be successful in the world of work. Youth with a developmental disability will also increase independence and self-confidence benefitting them in community interactions and participation. Assisting Youth to identify their strengths, develop new...