Specialized Compensation
3 weeks ago
**Come Work with Us**
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.
**Job Title**
Specialized Compensation
**What is the opportunity?**
This position is responsible for the service and administration of specialized compensation programs to support the calculation and payment of Variable compensation to internal Sales Advisors.
**What will you do?**
- Research, Investigate and resolve inquiries related to specialized compensation programs as detailed in the Sales Variable Compensation Plans
- Support training and assist with escalations and complex inquires related to 3rd party advisor Incentive qualifications
- Manually calculate & process compensation adjustments required to support correction of payments, escalations, non-standard agreements and approved exceptions
- Create, manage and/or update spreadsheets utilized to support payments or tracking of manual processes required to support management of business operation
- Collaborate with business partners and other members of LCCS team to effectively manage and resolve cross functional issues
- Escalate any contracting or compensation issues of concern as it affects client experience, Privacy, Operational and reputational risk or financial outcomes to LCCS Management
**What will you need to succeed?**
Must have
- Minimum 2 years business experience ideally within Insurance Operations
- Minimum 2 years customer service experience
- Post-Secondary education or equivalent or business experience
- Ability to manage multiple tasks and prioritize within a changing environment
- Excellent problem solving skills
- Ability to work under pressure of deadlines and fluctuating workloads
- Knowledge and understanding of Insurance business operations specific to Contracting, Licensing and Compensation
Nice to have
- Bilingual
- Fasat and Ingenium knowledge
**What's in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity
**Job Summary**
Contracting, Licensing and Compensation (LCCS) is a team of professionals with pooled experience and cross functional capabilities who offer enterprise-wide support services related to the set-up, maintenance and payment of compensation to advisors for all lines of business. The Specialized Compensation Role within the Proprietary Compensation Team is responsible for the accurate execution and payment of variable compensation to internal Sales Representatives and advisors.
**Address**:
MISSISSAUGA, Ontario, Canada
**City**:
CAN-ON-MISSISSAUGA
**Country**:
Canada
**Work hours/week**:
37.5
**Employment Type**:
Full time
**Platform**:
Insurance
**Job Type**:
Regular
**Pay Type**:
Salaried
**Posted Date**:
2023-03-20
**Application Deadline**:
2023-04-04
**I**nclusion** and Equal Opportunity Employment**
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
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